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Virgin Media TV 360 Mini box User Manual

Virgin Media TV 360 Mini box
24 pages
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Install your Virgin TV 360 Mini box
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Virgin Media TV 360 Mini box Specifications

General IconGeneral
BrandVirgin Media
ModelTV 360 Mini box
CategorySet-top boxes
LanguageEnglish

Summary

Activate Your Virgin TV 360 Mini Box

Service Activation Steps

Ensure your Virgin TV 360 Mini box service is activated within 48 hours of receipt.

Activation Support Contact Information

Call the automated line for activation assistance if no text message was received.

Installing Your Virgin TV 360 Mini Box

Component Checklist and Preparation

Identify all necessary components for installation and note what's included in the box.

Connecting Cables and Power

Connect the isolator cable, HDMI cable, and power supply to the 360 Mini box and TV.

Connecting to Your Hub (WiFi/Ethernet)

Connect your 360 Mini box to your Virgin Media Hub using WiFi or an Ethernet cable.

Initial Power On and TV Input Selection

Plug in the box, switch it on, and select the correct HDMI input on your TV.

WiFi Network Setup

Steps to connect the 360 Mini box to your WiFi network, including manual and WPS methods.

Software Update and Finalizing Setup

The box downloads software; upon completion, view the home screen and access troubleshooting.

Installing the Virgin TV Go App

App Overview and Benefits

Learn about the Virgin TV Go app's features for mobile TV viewing.

App Download and Account Registration

Instructions for downloading the app from app stores and registering your account.

Advanced Features and Support

Using Your New Remote Control

Comprehensive guide to all buttons and functions on your Virgin TV 360 remote.

Voice Control Functionality

How to use voice commands for navigation, search, and playback control.

Virgin Media Connect App Functions

Utilize the app for WiFi scanning, Hub management, and hotspot connections.

Parental Controls and Accessibility Settings

Configure Parental Controls and enable accessibility features like subtitles.

Box Placement and Remote Pairing

Guidance on optimal box placement and instructions for pairing the remote.

Amplifier Setup via Settings

Steps to set up your remote with your amplifier through the device's settings menu.

Troubleshooting Common Issues

Remote Control and Picture Problems

Resolve issues with the remote control and ensure optimal picture quality with the correct HDMI lead.

Network Connectivity and General Help

Troubleshoot WiFi connectivity and access online resources for setup and general support.

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