ViscoTec PreeFlow eco-CONTROL EC200 DUO

Questions and Answers

T
Tracy GoodmanAug 2, 2025
What to do if ViscoTec PreeFlow eco-CONTROL EC200 DUO Laboratory Equipment shows 'Dosing system cannot be operated, no display'?
- R
  robertclarkAug 3, 2025
  If the ViscoTec dosing system cannot be operated and there is no display, there are several possible causes. First, ensure the dispenser is properly connected, remembering to remove the mains plug beforehand. Then, check that the mains switch is turned on. Finally, verify that the mains adapter has power and is not defective.
G
Gary RodriguezAug 8, 2025
What to do if ViscoTec PreeFlow eco-CONTROL EC200 DUO Laboratory Equipment displays 'Level of medium critical'?
- F
  Fernando WhiteAug 8, 2025
  If the ViscoTec Laboratory Equipment displays a 'Level of medium critical' error, it indicates that there may not be enough medium in the supply tank. Refill the tank with the medium. If the error message persists, inspect the sensor and sensor input. If necessary, initiate a brief "emergency operation" without level monitoring.
J
Joshua ReyesAug 12, 2025
What to do if ViscoTec PreeFlow eco-CONTROL EC200 DUO Laboratory Equipment shows 'Overcurrent monitoring' error?
- W
  William WilliamsAug 12, 2025
  If the ViscoTec Laboratory Equipment shows an 'Overcurrent monitoring' error, it may be due to dispenser components not running smoothly, potentially caused by hardened medium or dry running. You should dismantle and clean the dispenser, and if necessary, replace the stator.
N
Natalie JohnstonAug 17, 2025
What to do if ViscoTec PreeFlow eco-CONTROL EC200 DUO Laboratory Equipment displays 'Error on sensor A (B)'?
- Q
  qsanchezAug 18, 2025
  If the ViscoTec Laboratory Equipment displays an 'Error on sensor A (B)', the sensor may be faulty or not connected. Check the sensor connection and replace the sensor if necessary.
V
vickidorseyAug 22, 2025
Why does ViscoTec PreeFlow eco-CONTROL EC200 DUO Laboratory Equipment only offer program 00 when trying to save a dosing program?
- S
  Susan WadeAug 22, 2025
  If your ViscoTec Laboratory Equipment only offers program 00 when saving a dosing program, it is likely that no MMC/SD memory card is inserted or the card is not formatted. Insert or format the MMC/SD memory card to resolve this issue.
B
Brenda CalderonAug 27, 2025
What to do if ViscoTec PreeFlow eco-CONTROL EC200 DUO Laboratory Equipment shows 'Motor A (B) not type 450...'?
- J
  Jack PetersonAug 27, 2025
  If the ViscoTec Laboratory Equipment displays 'Motor A (B) not type 450...', it indicates that the incorrect dispenser is connected. Connect the 2K-dispenser eco- DUO 450.

Summary

Introduction

Features

Scope of supply

Mixer set

Details the mixer set containing three different mixer sizes: Small, medium, and large.

Safety

Informal safety measures

Emphasizes keeping the manual accessible and adhering to general safety regulations.

Use of symbols

Explains the meaning of symbols used in the instructions, including warning notes and references.

Correct use, warranty

Defines correct usage, non-explosion-protected environments, and warranty void conditions.

Qualifications of operators and maintenance personnel

Ensures operators and maintenance personnel are qualified and understand instructions and regulations.

Organisational measures

Covers provision of PPE, regular checks of safety devices, and wearing safety glasses/overalls.

Preparation for commissioning - visual inspection

Requires daily visual inspection of the dosing system before work and shift changes.

Preventing material damage to motors

Instructs to connect/disconnect dispenser leads only when power is isolated to prevent motor damage.

Sources of danger

Warns about potential injury from high dosing pressures, spurting, and using protective clothing.

Operation

Displays and controls

Details the graphic display, NAVI wheel, and function keys for operating the system.

Connections

Lists and describes the system connectors for PC interface, foot switch, power, and sensors.

Symbols on the screen

Explains the meaning of various icons and symbols displayed on the screen during operation.

Functional and operational schematic

Describes the interaction between screen displays, input dialogs, and function keys.

Starting up for the first time

Provides steps for initial setup, including connecting the dispenser and sensors, and initial power-on.

Starting up

Covers turning on the mains switch and positioning the mixer to prepare for operation.

Shutting down

Details the procedure for shutting down the unit in reverse order of setup.

Dosing programs and areas of application

Explains setting factors for reproducible dosing, saving parameters, and types of programs.

Calibrating

Covers the preparation, automatic calibration, and manual calibration procedures for the system.

Settings

Details various settings like mixing ratio, mixer size, pot life, flush time, and flow rate.

Creating dosing programs

Explains how to create new dosing programs, set values, and save them with a program number.

Selecting the dosing program

Guides on how to select an existing dosing program from memory or default.

Copying the dosing program

Describes the process of copying an existing dosing program to a new storage space.

Changing a dosing program

Details how to edit existing dosing programs, covering settings in two levels.

Dosing, selected directly without dosing program

Explains how to perform dosing directly using shortcut keys without selecting a saved program.

Dosing, using a dosing program

Refers to selecting a dosing program and the subsequent steps for operation.

Monitoring; displaying dosing pressure

Shows how to view monitored dosing pressure for both sensors during program activation.

Manual flush

Describes how to perform a manual flush for dispenser A or B.

Bleeding the 2 K-dispenser after filling; refilling it and after cleaning

Provides instructions on bleeding the dispenser after filling, refilling, or cleaning to avoid damage.

Error messages

Covers general information on error messages and how they are indicated.

Clearing error messages

Explains how to clear error messages by pressing the INFO key and correcting the issue.

Error message dosing pressure monitor error

Details error messages related to the dosing pressure monitor sensors and the need for error codes.

Service

Covers accessing operating information, system details, and formatting the memory card.

Accessories; spare parts

Troubleshooting; Maintenance

Technical data

Dosing control

Provides dimensions, weight, supply voltage, performance, interface, and memory details for the dosing control.

Dispenser

Refers to the commissioning and maintenance manual supplied with the dispenser for details.

Interface description

Details the system plugs, pin assignments, and article numbers for various connections.

Disposal

EC-Declaration of Conformity