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VITRA Neon - Bathtub Maintenance and Troubleshooting; Problem Solving and Cleaning Guide

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MAINTENANCE OF BATHTUBS
POSSIBLE PROBLEMS AND THEIR SOLUTIONS
10
Problem
Solution
The surface of the product is dull and/or
scratched.
If you force the control handle too much the siphon wire could break. Therefore
height adjustment should be made by turning the plug counter clock wise without
forcing the handle.
Hair, soap, etc. could clog the siphon in time. Clean the siphon drain with a drain
opener from time to time.
Check the silicone application between the bathtub and the wall
Check if the Wall hangers are installed on the wall or not.
The wall hangers must be used in order to preserve the rigidity of the bathtub
If your product is new, the protective film layer on it might not have been
removed.
If dullness/scratches occur after a certain period of use, you may be using
incorrect cleaning materials. See the 'Cleaning’ section.
My bathtub stretches
• Water leakage under the bathtub
The siphon drain of my bathtub clogs frequently.
The siphon plug does not open even though the
control handle is forced.
If your problems persist please contact the nearest VitrA-Artema Authorized Service.
MATTERS THAT REQUIRE ATTENTION!
Acrylic is durable against acids and alkalines.However do not let organic solutions used in dry cleaning, paint remover substances,
acetone or other solvents to your compact system.
Keep lighted cigarettes away from the product.
If the construction activities in the bath will continue after installation, do not remove the folio layer on the product and apply full
protection to the product.
CLEANING THE ACRYLIC BATHTUBS
Right after you use your bathtub, clean it with a liquid bath cleaner or a decalcifier and a soft cloth and warm water. Otherwise
unwanted soap products, dirt and hard water will create a thin layer on the acrylic surface and it will become more difficult to clean.
Do not use hydrochloric acid, abrasives, powdered detergents and cream detergents that contain powders, soft soap and
hard/scratching cleaning sponges for cleaning your bathtub.
Note: When products with cabins, particularly patterned products are concerned, clean the glasses with a soft cloth and warm water.
Do not use hydrochloric acid, abrasive / powdered / liquid detergents soft soap or hard/scratching cleaning sponges. Do not let organic
dilutions, paint removers, acetone and other solvents contact the glass.