Viva A1213364VB - User Manual

Questions and Answers

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Dr. Cameron RossJul 30, 2025
Why is there no hot water from my Viva A1213364VB Water Dispenser?
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  joshuawatsonJul 31, 2025
  There are several reasons why your Viva Water Dispenser might not be dispensing hot water: 1. The dispenser may not be plugged in or there is no power. Ensure the dispenser is properly plugged into a working power outlet. 2. The heating switch might be turned off. Check the heating switch and turn it on. 3. If the dispenser was plugged in without water, the protection thermostat may have cut off due to dry burning. Wait approximately one hour for the thermostat to reset itself.
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Brenda SingletonAug 4, 2025
How to fix a Viva Water Dispenser when no water is coming from the taps?
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  meyerjohnAug 4, 2025
  If no water is coming from the taps of your Viva Water Dispenser, consider the following: 1. The water bottle may be empty. Replace it with a new water bottle. 2. The seal on the bottle cap may not have been removed and is stuck to the bottle receptacle probe. Ensure you remove the label or sticker on the bottle cap. 3. Large ice blocks may be obstructing the water passage. Call for service.
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Jonathan HolderAug 10, 2025
What causes water leakage in a Viva A1213364VB Water Dispenser?
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  Brittney DownsAug 10, 2025
  If your Viva Water Dispenser is leaking, the cause might be: 1. A broken or cracked water bottle. Replace it with a new one. 2. Condensate water flowing out from the fridge. Clean up the fridge with a soft cloth.
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Steven MendozaAug 15, 2025
What to do if my Viva A1213364VB is not dispensing cold water?
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  James TownsendAug 15, 2025
  If your Viva Water Dispenser isn't dispensing cold water, consider these possibilities: 1. The dispenser may not be plugged in or there is no power. Ensure it's properly connected to a power source. 2. If it's the first time you're using the cooling function, it can take about an hour to cool. Please wait one hour. 3. If, after an hour, there's still no cold water and the fridge isn't cooling, there might be a compressor cooling system problem. Check if the condenser (at the back) is hot. If not, call for service.
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catherineleeAug 20, 2025
Why is the fridge in my Viva A1213364VB not cooling?
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  Katherine MorenoAug 20, 2025
  If the fridge in your Viva Water Dispenser isn't cooling, here are a few potential reasons: 1. The fridge door might not be closed properly. Make sure to close the door tightly. 2. Too much cold water might have been used, and the cooling system is in the process of making more. Allow a few hours for it to cool down again. 3. There could be a compressor cooling system problem. Check if the condenser (at the back) is hot. If it's not, call for service.
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David HollandAug 25, 2025
How to reduce noise from my Viva A1213364VB?
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  Sharon RobertsAug 25, 2025
  If your Viva Water Dispenser is making excessive noise, here are some things to check: 1. The cooler may not be placed on a flat floor. Place the cooler on a flat surface. 2. There may be co-vibration. If pressing the condenser (at the back) makes the noise disappear, place a soft piece under the condenser to eliminate the co-vibration.