What to do if my smartphone cannot read data from VivaLNK Vital Scout patch?
If your smartphone isn't reading data from the VivaLNK Personal Care Products patch, first, ensure that Bluetooth is enabled on your smartphone. If it is enabled, try moving your smartphone closer to the patch, as you may be out of connection range.
How to fix unusual data from VivaLNK Vital Scout?
If you are experiencing unusual data with VivaLNK Personal Care Products, consider the following: * Contact support@vivalnk.com. * Recheck the device’s location or contact with skin. * Pair the Vital Scout patch before wearing. * Prepare the skin before application. * Follow the instructions to attach the adhesive.
General| Brand | VivaLNK |
|---|---|
| Model | Vital Scout |
| Category | Personal Care Products |
| Language | English |
Vital Scout is for general health and fitness monitoring for ages 18+ and is not a medical device.
Safety guidelines cover device modification, skin contact, sterility, placement, water submersion, interference, and medical procedure restrictions.
Steps for downloading the Vital Scout app, creating an account, and pairing the patch with your phone via Bluetooth.
Detailed steps for preparing skin, applying adhesives, and attaching the Vital Scout patch to the chest for optimal use.
Instructions on how to safely remove the patch, clean it, and recharge it using the provided case.
Guidance on how to maintain patch adhesion and sensor function during and after showering, including drying methods.
Recommendations for storing the Vital Scout patch in its charging case and how charging is initiated via USB.
Information on the included medical-grade disposable adhesives, their usage duration, and purchase options.
Explanation of the LED indicator colors (RED, GREEN, OFF) on the charger and what each state signifies.
Identifies potential causes for unusual data readings and provides solutions like contacting support or checking device attachment.
Addresses issues where the phone cannot connect to the patch, suggesting Bluetooth activation or proximity adjustments.
Details FCC compliance for Class B digital devices, potential RF energy, and measures to correct interference if reception is affected.
Guidance for private households on the proper disposal of electronic equipment (WEEE) to protect health and environment.
Instructions for battery removal from the Vital Scout patch and guidelines for disposing of batteries separately.
Presents emission test levels for Professional Healthcare and Home Healthcare environments, including RF emission standards.
Details immunity test levels for Electrostatic discharge, Radiated RF EM fields, and magnetic fields in different environments.
Lists physical dimensions, weight, battery, usage duration, shelf life, detection ranges, water resistance, and charger type.
Defines the recommended temperature, humidity, and pressure ranges for operating and storing the Vital Scout device.
Specifies the compatible Android and Apple mobile device versions for using the Vital Scout.
Explains the meaning of various icons used on the product and packaging, including FCC, WEEE, and usage symbols.
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