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Follow instructions, use correct adapter, avoid liquids, foreign objects, and unauthorized disassembly.
Instructions for powering the terminal on and off, including rebooting.
Identifies key components like screen, keypad, power button, card slots, and charging port.
Steps for charging the Vodapay Kwika device using the provided USB cable and adapter.
Instructions on how to swipe magnetic stripe cards for transactions.
Procedure for inserting IC cards into the terminal for transactions.
Guide on how to use contactless IC cards by tapping the terminal screen.
Troubleshooting steps for when the terminal fails to power on.
Solutions for card reading errors like Chip Fail or Card Read Error.
Explains the function of navigation keys, F keys, Cancel, Clear, and Enter buttons.
Steps to access the Admin Menu by navigating through the home and device settings screens.
Ensuring Shift Management is enabled for the terminal to function correctly.
Steps to select Operator and manage shift settings within the Admin menu.
Procedure to navigate to the Admin menu to access Tips Reports.
Steps to select 'Shift Report' from the Admin menu and view reports by date.
Procedure for uploading terminal logs for troubleshooting technical issues.
How to view merchant-specific details like MID, TID, and Serial Number.
Steps to switch between SIM cards for better network reception.
Instructions to select Slot 1 or Slot 2 to swap SIM card slots.
Steps to access the Device Settings menu via the F2 button and Manager menu.
Overview of Manager Menu options: Manage Cashiers, Local, Change Password, Parameters, Support.
Steps to add a new cashier, including entering number, name, and password.
Procedure to delete an existing cashier from the terminal.
Steps to modify cashier details like name and password.
Viewing and changing cashier status (supported/not supported) and permissions.
Enabling/disabling transaction types like Cashier, TIP, QR Code, Manual Card Entry, Sale.
Functionality to change system, admin, or refund passwords.
Steps for manually updating terminal parameters and files.
Procedure to update the terminal to the latest payment application version.
Information that the Support Menu is for authorized technicians only.
Step-by-step guide to perform a sale transaction using card or other methods.
Details on performing other supported transactions like Dynamic QR Code and Reversal/Correction.
Instructions for conducting a sale transaction using a QR code.
Steps to perform a reversal transaction, including eligibility and notes.
How to access and view detailed payment history on the terminal.
Steps to view summarized transaction totals by date, transaction type, and amount.
General| Brand | Vodacom |
|---|---|
| Model | vodapay Kwika |
| Category | Payment Terminal |
| Language | English |
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