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Troubleshooting
If you encounter problems while using the phone, or if it
performs abnormally, you can refer to the chart below. If your
particular problem cannot be resolved using the information
in the chart, contact the dealer where you purchased the
phone.
Problem Possible causes
Possible
solution
Poor
reception
The network signal is too
weak at your current
location, for example, in a
basement or near a tall
building, because wireless
transmissions cannot
effectively reach it.
Move to a
location where
the network
signal can be
properly received.
The network is busy at the
current time (for example,
during peak times, there
may be too much network
traffic to handle additional
calls).
Avoid using the
phone at such
times, or try again
after waiting a
short time.
You are too far away from a
base station for your service
provider.
You can request a
service area map
from your service
provider.
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