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VoiceCollect VC-MDx User Manual
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Voice
Colle
ct
®
VoiceCollect GmbH
|
Justu
s-von-Liebig
-Str. 5
|
61352 Bad Hombu
rg
|
Ger
many
voic
ec
ollect
@v
oic
ecollect.de
User Manual
Voice Recording System
VC
-MDx
Version 1
905
2
Table of Contents
Table of Contents
2
General Information
5
Introduction
5
Scope
5
General Terms and Conditions
5
VC-MD Family Components
6
Warranty , Liability
6
Copyright
7
Brands
7
Conditions for Use
7
Quick Start
8
VC-MD Configurator
8
Start VC-MDX Configurator
8
IR-Buffer Configuration
9
Channel Allocation
10
General Settings
11
User Login
12
Database Settings
13
Close VC-MDX Configurator
13
VC-MD X Recorder
14
Recorder Start
14
Recorder Main Window
15
Recording Channels
16
Recorder Options
16
Defining a New User
19
Start / Stop Recording
19
Monitoring
20
Recording Channels
21
Monitoring the Channels
21
Channel Status
21
Configuration Information
22
Delete & Overwrite Protection
22
Listening Live
23
Start / Stop
23
Checking Levels
23
Current Recording Information
23
Transcriptions
24
Short Comments
24
Long Comments
24
Evaluating the System Messages
25
Notifications
25
Displaying Messages
25
Acknowledging Messages
26
Deleting Messages
26
Logs
27
Taking Advantage of Log Files
27
Log Management
27
Log Content Window
28
Identifying & Testing Cards
29
Usage Conditions
29
Testing a Card
29
Identifying a Card
29
Ir-Buffer
30
Monitoring IR-Buffers
30
Overview of Buffer Usage
30
Buffer Location
30
Records & Data Analysis
31
The Record List
31
Configuring Columns
31
Selecting Record Source
32
Refreshing Records
32
Scrolling Records
33
Exporting Records
33
Printing Records
33
Filters
34
Channel Filters
34
Time Filters
35
Phone Number Filters
36
Call Parameter Filters
36
Saving and Loading Filters
37
Quick Search
37
Investigating and Playing Calls
38
Playing Calls
38
Changing Play Mode
39
Jumping Forward or Backward
40
Dse
40
Time Speech
40
Markers
41
Loop Playback
41
Call Details
41
AGC Playback
41
Exporting Calls
42
Parallel Playback
43
Accessing Parallel Playback
43
Starting Parallel Playback
44
Zoom
45
Saving / Loading
45
Exporting a Scenario
45
Investigating a Call Scenario
46
Nvestigating Aall Cenario
46
Creating a Call Scenario
46
Opening a Call Scenario
47
Exporting a Scenario
47
Parallel Monitoring
48
Accessing Parallel Monitoring
48
Starting Parallel Monitoring
48
Application Menus
49
Lock
49
Lock Application
49
View
50
System Information
50
Network Connections
50
Toolbar
50
Records
51
Parallel Play
51
Call Scenario
51
Filter
51
Settings
52
Channel Configuration
52
Options
53
User Management
62
Service
64
Log Management
64
Card Service
64
Channel Service
64
Connect/Disconnect Administrator
65
Help
66
About VC-MDX
66
VC-MDX Help
66
Client Applications
67
Evaluation Sw - Workstation
67
Start Workstation Interface
67
Define Target
67
Connect to the Recorder
67
Appendix
68
Appendix A: Declarations of Conformity
68
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VoiceCollect VC-MDx Specifications
General
Category
Recording Equipment
Model
VC-MDx
Recording Format
WAV
Sampling Rate
44.1 kHz, 48 kHz
Bit Depth
16-bit
Power Source
Battery
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