||
VOLVO ON CALL
* Option/accessory.
6
NOTE
The SOS button should only be used in an
emergency situation such as an accident, ill-
ness or in the event of a threat to the occu-
pants of the vehicle. Misusing this button
could result in extra charges.
The ON CALL button can be used for all of
the other Volvo On Call services, including
roadside assistance.
Canceling a call
A service call that has been initiated can be can-
celled within 10 seconds by pressing the EXIT
button on the steering wheel keypad or the cen-
ter console.
Settings
Possible settings in the menu system include:
•
Key lock: choose when the SOS and ON
CALL buttons are to be activated. This func-
tion only allows the buttons to be activated
when the ignition is in I, II or if the engine is
running.
•
Activate subscription
•
Deactivate subscription
•
Activate service: use to activate supple-
mentary services such as roadside assis-
tance.
Related information
•
Menu options for Volvo On Call * (p. 11)
•
Volvo On Call display messages (p. 12)
•
Volvo On Call overview (p. 5)
•
Contacting the Volvo On Call customer serv-
ice center manually (p. 9)
•
Using roadside assistance (p. 10)
•
Remote door unlock (p. 11)
Volvo On Call * functions
The following table provides an overview of the
functions that are available from the Volvo On
Call customer service center and the mobile
app. Please note that these functions are sub-
ject to change. Contact your Volvo retailer or go
to www.volvocars.com/us/voc or
www.volvocars.com/ca for up-to-date informa-
tion about the range of Volvo On Call functions
and services.
Function Cus-
tomer
service
center
App
A
Automatic alarm X
Manual alarm X
Roadside assistance X X
Theft notification X X
Remote Door Unlock X X
Remote Vehicle Immobil-
izer
X
Engine remote start (ERS) X
Locating the vehicle X X
Instrument panel informa-
tion
X
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