Vonage V-Portal - User Manual

Vonage V-Portal User Guide
Getting to know your V-Portal
Ever hear the term user friendly? Well, the Vonage V-Portal defines the term. From the LCD Display
messages to the color coded ports on the rear panel, the V-Portal is friendly to the user ... YOU. Installation
and use is easy!
The V-Portal can connect up to 2 Vonage digital phone lines through your high-speed Internet connection.
Just plug the blue Ethernet cable from the V-Portal into your broadband modem and use the two green RJ-
11 telephone ports to connect your existing phones or fax machine. The Vonage V-Portal allows you to use
your Internet connection for your computer and your phones at the same time, and because it’s Vonage, you
get clear digital phone sound quality.
The V-Portal’s built-in single-port wired router supports your PC or home network connection. You can plug
one computer directly into the yellow Ethernet (LAN) port of your V-Portal or build your own home network
(often referred to as a LAN, "Local Area Network") by plugging in another router or switch and connecting
network devices, such as computers or printers.
View the Terms of Service by visiting the Vonage website at www.vonage.com/tos. Pay particular attention to
Section 11 which explains limitations on Warranty, Remedy and Liability.
1

Summary

Getting to Know Your V-Portal

Rear Panel Features

Details the ports, reset button, and icons on the rear panel.

V-Portal Top Interface

Describes the LCD display and control buttons for device interaction.

Understanding V-Portal Status and LCD Messages

Interpreting LCD Status and Icons

Explains status messages, icons, and LEDs for device operation.

Troubleshooting V-Portal Errors

LCD Error Messages

Guides on resolving common error codes displayed on the V-Portal's LCD.

Registration, Connection, and Wiring Errors

Troubleshooting steps for register, activate, connection, wiring, and port errors.

Using the V-Portal LCD Menu

Navigating Menu Functions

Instructions for navigating the LCD menu for call logs, voicemail, and settings.

V-Portal Information and System Settings

Device and Network Information

How to view firmware, MAC address, and network details on the V-Portal.

Adjusting Display Settings

How to change LCD brightness, language, and contrast.

Accessing the Vonage V-Portal Web User Interface

Introduction and Login Process

Instructions on how to access and log into the V-Portal's web configuration interface.

Web UI: Basic Setup Configuration

Internet Connection Setup

Guides on configuring internet connection types like DHCP, Static IP, and PPPoE.

Local Network and Password Management

Setup for LAN, DHCP server, and changing Web UI login passwords.

Configuration Management

How to save and restore V-Portal configuration settings.

Web UI: Advanced Setup Options

Port Settings and Filtering

Configuration for port forwarding, triggering, DMZ, and IP/MAC/Port filtering.

Ethernet and Network Options

Settings for MAC address management, network features, and VPN pass-through.

Firewall and Parental Controls

Setup for firewall logs, parental controls, and content filtering.

Web UI: Diagnostics and Support

V-Portal Status Page

Overview of device status, connection details, and system information.

Using Diagnostic Tools

Guides on using ping, traceroute, and DHCP release/renew for network troubleshooting.

Factory Reset and Support

Procedures for factory reset and accessing customer support.

Vonage V-Portal Glossary

Key Term Definitions

Explanations of technical terms encountered in the V-Portal manual and interface.

Vonage V-Portal Specifications

General

Compatibility	Vonage VoIP service
Type	VoIP Adapter
Ports	2 FXS ports
Connectivity	Ethernet
Network Interface	RJ-45 Ethernet