Vonage VDV21-VD

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Vonage V-Portal User Guide

Status Page. For more information on these icons and their meanings, see the LCD help.

View the Terms of Service by visiting the Vonage website at www.vonage.com/tos. Pay particular attention to

Section 11 which explains limitations on Warranty, Remedy and Liability.

Main Page

Rear Panel2
Icons2
Informational Leds3
V-Portal Top4
Product View4
V-Portal Bottom5
Wall Mounting the V-Portal5
LCD Status Messages6
LCD Error Messages9
Internet Port Error [Code 001]9
Internet Connect Error [Code 002]10
Vonage Connect Error [Code 003]12
Vonage Register Error13
Phone Port Line Error [Code 007]14
Network Settings Error [Code 008]14
High Voltage 1 Error [Code 011]14
High Voltage 2 Error [Code 012]15
Line 1 Wiring Error [Code 013]15
Line 2 Wiring Error [Code 014]15
Short in Line 1 Error [Code 015]16
Short in Line 2 Error [Code 016]17
Line 1 off Hook Error [Code 017]19
Line 2 off Hook Error [Code 018]19
Line 1 Load Error [Code 019]19
Line 2 Load Error [Code 020]20
Vonage Register Error [Code 204]20
High Voltage Error [Code 211]21
Line Wiring Error [Code 213]21
Short in Lines Error [Code 215]21
Lines off Hook Error [Code 217]23
Lines Load Error [Code 219]23
LCD Menu24
How Can I View My Missed Calls?24
How Can I View My Received Calls?24
How Can I View My Dialed Calls?24
Can I Call Someone from My Missed Calls Log?25
Can I Call Someone from My Received Calls Log?25
Can I Call Someone from My Dialed Calls Log?25
How Can I Delete an Entry from My Missed Calls Log?26
How Can I Delete an Entry from My Received Calls Log?26
How Can I Delete an Entry from My Dialed Calls Log?26
How Can I Get My Voicemail?26
How Can I Get Local Traffic Reports?27
How Can I Get Local Weather Reports?27
How Can I Send Vonage Audio Greetings?27
How Can I Get Directory Information?28
How Can I Access Government Information and Non-Emergency Services?28
I Just Missed a Call… How Can I Easily Dial Back the Caller?30
How Can I Stop those Annoying Anonymous Calls?30
How Can I Temporarily Stop All Calls to My Vonage Number?30
How Can I Forward All My Calls to a Different Phone Number?31
What’s the Status of My Vonage Phone Line(S)?31
What Firmware Version Is My V-Portal Running?32
What’s My V-Portal’s MAC Address?32
How Can I Find out Network Information for V-Portal’s Internet Port?32
How Can I Find out Network Information for V-Portal’s Ethernet Port?32
Why Would I Run a Bandwidth Test and How Can I Do It?33
How Can I Test the V-Portal Phone Ports and Why Would I Do It?34
How Can I Select the Language to Use for the LCD Messages and Menus?35
How Can I Change the Contrast of the LCD Display?35
How Can I Change the Volume of My Calls?35
Can I Restore My LCD Settings to Their Default Values?35
Web-Based Configuration and Status User Interface36
Introduction to the Web UI36
Status Page41
Basic Setup42
Connect to the Internet43
Dhcp43
Static IP Address45
Pppoe - Point to Point Protocol over Ethernet47
Local Network Setup48
Password50
Changing Your Password51
Forgotten or Lost Router Password51
Save & Import Configuration52
Saving Your Configuration53
Restoring a Previously Saved Configuration53
Advanced Setup54
Port Settings54
Port Forwarding54
Setting up Port Forwarding55
To Setup Port Forwarding55
Port Triggering56
Setting up Port Triggering56
To Setup Port Triggering57
Ethernet Options58
DMZ Host58
To Setup MAC Cloning or MAC Spoofing59
Filtering60
If You Have Disabled MAC Cloning and Would Like to Re-Enable It60
To Spoof a MAC Address Onto the V-Portal60
IP Filtering60
To Restrict Access to the Internet Based on a Device’s IP Address61
MAC Filtering61
Setting up MAC Filtering62
Port Filtering62
To Restrict Access to the Internet Based on a Port63
Web Content Filter63
Activating Web Content Filter Features64
Setting up Parental Controls66
To Add a User67
To Restrict Access by Domain69
To Permit Access by Domain69
Override Password69
To Completely Disable Parental Controls70
To Disable Parental Controls for a Particular User70
To Delete a User70
Using Parental Controls71
Network Options76
Firewall Logs78
Dynamic DNS Service78
Local Log78
Factory Defaults80
Qos - Quality of Service81
Power User Tab83
To Define a Priority Rule84
To Edit a Priority Rule86
Help87
Diagnostics Page90
Ping91
Traceroute93
V-Support94
GR-909 Test95
LCD Message History Page98
Tips and Troubleshooting99
Resetting All of Your Networking Equipment99
Disconnecting any USB Cables from Your Cable or DSL Modem99
Using Pppoe99
Using Static IP Addresses100
Why Isn’t the LCD Backlight on My V-Portal Lit?100
My High-Speed Internet Connection Uses a USB Port, Not Ethernet Port101
What Kind of Telephone Cord Should I Use in the Phone Ports?101
Can I Use a FAX Machine with My V-Portal?101
Can I Restrict My Children’s Access to Certain Websites?102
Can I Set up a Local Area Network with the V-Portal?102
Can I Play Online Games through My V-Portal?102
How Can I Operate a Virtual Private Network (VPN) Application?103
I Touched My V-Portal and the LCD Display Went Blank. What Happened?103
What’s a Factory Reset of the V-Portal and How Can I Perform One?103
Menu Map104
Glossary109

Vonage VDV21-VD - Page 39

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