How to obtain warranty support
Guarantee claims are processed through the point of sale, during thefirst 15 days after the
purchase,aslongastheymeettherequirements.Guaranteeclaimsthatcannotbeprocessed
throughthepointofsaleandanyconcernsrelatedtotheproductpurchasedshouldbesentwith
theprepaidguidebyVoragototheaddressoftheVoragoheadquartersinFranciscoVillaNo.3,
Col.SanAgustín,CP45645,TlajomulcodeZúñiga,Jalisco,Mexico.
Exceptinsituationsofforcemajeureorfortuitousevent,therepairtimeinnocasewillbegreater
than30calendardaysfromthedateofreceiptoftheequipmentinVorago.
Exclusions
Thisguaranteeisnotvalidinthefollowingcases:
a) Whentheproducthadbeenusedinconditionsotherthannormal.
b) Whentheproducthasnotbeenoperatedinaccordancewiththeinstructionsforusethat
accompanyit.
c) WhentheproducthasbeenalteredorrepairedbyunauthorizedpersonsbyVorago.
Voragodoesnotofferanyotherexpresswarrantyforthisproduct.
To make the guarantee valid, as well as the acquisition of
parts, components, consumables and accessories
Tovalidateaguarantee,thefollowinginformationmustbesenttotheemail:
garantias@voragolive.com
1.-Modelandcolor
2.-Productfailure
3.-Ticketorpurchaseinvoice(digitized)
4.-YourAddresswithCP,TelephoneandFullName.
Availableintheestablishmentwheretheproductwaspurchasedand/orinourcentraloffices:
Vorago,S.A.deC.V.
FranciscoVillaNo.3
Col.SanAgustín,C.P.45645
TlajomulcodeZúñiga,Jalisco,México.
Tel.01(33)30446666
Importador:
Vorago,S.A.deC.V.
FranciscoVillaNo.3
Col.SanAgustín,C.P.45645
TlajomulcodeZúñiga,Jalisco,México.
Tel.01(33)30446666