Dehumidifier 50, 35, 22 Pints · Troubleshooting · 19
Save time by reviewing this list before contacting Customer Service. These are the
most common occurrences with this Dehumidier that are not the result of defective
workmanship or materials.
PROBLEM POSSIBLE CAUSES & SOLUTIONS
Dehumidier does
not start
∙ Make sure the Dehumidier’s plug is inserted completely into the
outlet.
∙ Check the house fuse/circuit breaker box.
∙ Dehumidier has reached its preset level or Bucket is full.
∙ Bucket is not in the proper position.
Dehumidier does
not dry the air as it
should
∙ Did not allow enough time to remove the moisture.
∙ Make sure there are no curtains, blinds or furniture blocking the
front or back of the Dehumidier.
∙ The humidity level may not be set low enough.
∙ Check that all doors, windows and other openings are securely
closed.
∙ Room temperature is too low, below 41°F (5°C).
∙ There is a kerosene heater or something giving off water vapor in
the room.
The Dehumidier
makes a loud noise
when operating
∙ The air lter is clogged.
∙ The Dehumidier is tilted instead of upright as it should be.
∙ The oor surface is not level.
Frost appears on
the coils
∙ This is normal. The Dehumidier has an "Auto Defrost" feature.
Water on oor
∙ The Dehumidier was placed on uneven oor.
∙ The Hose or hose connector may be loose.
∙ Intend to use the Bucket to collect water, but the back drain plug
is removed.
Water does not
drain from the Hose
∙ Hoses more than 5 feet long may not drain properly. It is
recommended to keep the Hose as short as possible for proper
draining. The Hose must be placed lower than the bottom of the
Dehumidier, and be kept at and smooth without kinks.
Contact Customer Service if Dehumidier operates abnormally or does not operate, and
the solutions above are not useful.
Troubleshooting