13
TROUBLESHOOTING
If for some reason the program/activity stops working or
malfunctions, please follow these steps:
1. Turn the unit OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit back ON. The unit will now be ready to play again.
5. If the unit still does not work, replace with an entire set of new
batteries.
If the problem persists, please contact our Consumer Services
Department and a service representative will be happy to help you.
IMPORTANT NOTE:
Creating and developing VTech
®
products is accompanied
by a responsibility that we take very seriously. We make every
effort to ensure the accuracy of the information, which forms the
value of our products. However, errors sometimes can occur. It
is important for you to know that we stand behind our products
and encourage you to call our Consumer Services Department
on 03306780149 (from UK) or +44 3306780149 (outside UK),
with any problems and/or suggestions that you might have. A
service representative will be happy to help you.
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