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8. Product returned without a valid proof
of purchase (see item 2 below); or
9. Charges for installation or set up,
adjustment of customer controls,
and installation or repair of systems
outside the unit.
How do you get warranty service?
To obtain warranty service in Canada,
go to phones.vtechcanada.com or dial
1 (800) 267-7377.
NOTE: Before calling for service, please
review the user’s manual - a check of
the Product’s controls and features may
save you a service call.
Except as provided by applicable law,
you assume the risk of loss or damage
during transit and transportation and
are responsible for delivery or handling
charges incurred in the transport of the
Product(s) to the service location. VTech
will return replaced Product under this
limited warranty. Transportation, delivery
or handling charges are prepaid.
VTech assumes no risk for damage
or loss of the Product in transit. If the
Product failure is not covered by this
limited warranty, or proof of purchase
does not meet the terms of this limited
warranty, VTech will notify you and will
request that you authorize the cost
of replacement prior to any further
replacement activity. You must pay for
the cost of replacement and return
shipping costs for the replacement of
Products that are not covered by this
limited warranty.
What must you return with the
Product to get warranty service?
1. Return the entire original package
and contents including the Product to
the VTech service location along with
a description of the malfunction or
difficulty; and
2. Include a “valid proof of purchase”
(sales receipt) identifying the Product
purchased (Product model) and the
date of purchase or receipt; and
3. Provide your name, complete
and correct mailing address, and
telephone number.
Other limitations
This warranty is the complete and
exclusive agreement between you
and VTech. It supersedes all other
written or oral communications related
to this Product. VTech provides no
other warranties for this Product. The
warranty exclusively describes all of
VTech’s responsibilities regarding the
Product. There are no other express
warranties. No one is authorized to
make modifications to this limited
warranty and you should not rely on any
such modification.
State/Provincial Law Rights: This
warranty gives you specific legal
rights, and you may also have other
rights, which vary from state to state or
province to province.
Limitations: Implied warranties,
including those of fitness for a particular
purpose and merchantability (an
unwritten warranty that the Product is
fit for ordinary use) are limited to one
year from the date of purchase. Some
states/provinces do not allow limitations
on how long an implied warranty lasts,
so the above limitation may not apply to
you. In no event shall VTech be liable
for any indirect, special, incidental,
consequential, or similar damages
(including, but not limited to lost profits
or revenue, inability to use the Product
or other associated equipment, the cost
of substitute equipment, and claims by
third parties) resulting from the use of
this Product. Some states/provinces do
not allow the exclusion or limitation of
incidental or consequential damages,
so the above limitation or exclusion may
not apply to you.
Please retain your original sales
receipt as proof of purchase.
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