6
CARE & MAINTENANCE
CARE & MAINTENANCE
1. Keep your Recharging Dock clean by wiping it with a slightly damp
cloth. Never use solvents or abrasives.
2. Keep it out of direct sunlight and away from direct sources of heat.
3. Remove the batteries when not using it for an extended period of time.
4. Avoid dropping it. Never try to dismantle it.
5. Always keep the Recharging Dock away from water.
TROUBLESHOOTING
Problem Solution
The Charging indicator
does not light while the
V.SMILE Pocket™ unit is
on the Recharging Dock.
Inspect the AC/DC Adaptor: Check that the
plug is securely connected to the Adaptor
jack of the charger and the adaptor
connected to the main AC power.
Lift up the V.SMILE Pocket™ and then
place it back down on the charger. Make
sure that the V.SMILE Pocket™ is touching
the switch on the front of Recharging
Dock.
Check that the rechargeable battery is
correctly installed in the V.SMILE Pocket™.
Make sure the connector pins on the
charger and the metal contact on the
rechargeable battery pack are clean and
free of debris.
TECHNICAL SUPPORT
If you have a problem that cannot be solved by using this manual,
we encourage you to visit us online or contact our Consumer Services
Department with any problems and/or suggestions that you might have.
A support representative will be happy to assist you. Before requesting
support, please be ready to provide or include the information below:
• The name of your product or model number (the model number is
typically located on the back or bottom of your product).
• The actual problem you are experiencing.
• The actions you took right before the problem occurred.
Internet : www.vtechkids.com
Phone : 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada
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