VTech VC9312-245 - User Manual

8 – Ethernet port
• ConnecttorouterwithaRJ45network
cable(optional).
9 – 3.5mm line jack
• Connecttoaudiooutputdevice(optional).
10 – micro SD card slot
11 – Online LED indicators
• Flashorangeandbluealternatelywhen
thecameraunitisinpairingmode.
• Orangeissteadyonwhenthecameraunit
isconnectingtotheInternet.
• Orangeandbluearesteadyonwhenthe
cameraunitisidle.
• Flashorangeandblueslowlyduringvideo
streaming.
• Flashorangeandbluequicklyand
alternatelywhenthecameraunitis
updatingitsfirmware.
TIP
• Youcanturnoffthecamera’sLEDsifyou
findthemtoobright.ReadtheOnline LED
indication sectionunderCamera settings
inyourhomeviewer’sappmanualfor
instructions.
12 – Volume –
• Presstodecreasethespeakervolume.
Volume +
• Presstoincreasethespeakervolume.
13 – Pair/reset button
• Pressandholdforthreesecondstoenter
pairingmode.
2 Camera Wireless Monitoring System
Installation guide
VC9312-245
Overview
HD Pan/tilt camera overview
1 – Light sensor
2 – Infrared LEDs
• Allowyoutoseeclearlyinadark
surrounding.
3 – Camera lens
4 – Microphone
5 – Antenna
• ConnecttorouterwithWi-Fi.
6 – Speaker
7 – Power jack
mic
a
b
c
d
e
volume
-
+
f
g
h
k
l
micro SD
i
j
WIFI MAC:0012A4A3CE4
LAN MAC:00122A4A3CE5
S/N:VM500006007
Model:VC931
m
Connect
Youcanchoosetosetupthecameraunits
fordesktopusage,wallmountingorceiling
mounting.
NOTES
• Useonlythecamerapoweradapterssuppliedwith
thisproduct.
• Makesuretheelectricaloutletsarenotcontrolledby
wallswitches.
• Thepoweradaptersareintendedtobecorrectly
orientedinverticalorfloormountpositions.The
prongsarenotdesignedtoholdthepluginplaceif
itispluggedintoaceiling,under-the-tableorcabinet
outlet.
• Makesurethecameraunitsandthepoweradapter
cordsareoutofreachofchildren.
Connect the Camera units
Wi-Fi connection
NOTES
• Beforeyouconnectthecameraunits,makesureyou
haveInternetaccessandaWi-Firouter
(IEEE 802.11 b/g/n).Datachargesapplyand
serviceplanmayvaryforInternetaccess.Routeris
notincluded.
• Donotpluginthenetworkcable.
• TomaintaincompliancewiththeFCC’sRFexposure
guidelines,placetheHDcameraatleast20cmfrom
nearbypersons.
1. Connectthepoweradaptertothecameraunit
andapowersupply.
2. Placethecameraunitatadesiredplace.
NOTES
• Toturnoffthecameraunit,unplugthecamerafrom
thepowersupply.
Cable connection (optional)
Afteryouhavepairedthecameraunitswithyour
homeviewerviaWi-Fi,youcanconnectthe
cameraunitstotheInternetusingthenetwork
cablestooptimizeyourInternetconnection.Refer
totheonlineappmanualfortheinstructionson
howtopairyourcameraunitswithyourhome
viewer.
volume
-
+
micr
o SD
Go to
www.vtechphones.com
for support and the latest
VTech product news.
Congratulations
onpurchasingyournewVTechproduct.Before
usingthis2CameraWirelessMonitoringSystem,
pleasereadtheImportant safety instructions.
Forsupport,shopping,andeverythingnewat
VTech,visitourwebsiteat
www.vtechphones.com.
Operating range
TheoperatingrangeoftheIPCameraisupto
1,000feetoutdoorsor150feetindoors.The
actualoperatingrangemayvarydepending
ontheenvironmentalconditionsandother
interferencessuchaswalls,doorsandother
obstructions.
v
olum
e
-
+
mi
c
r
o
SD
vo
lu
m
e
-
+
mic
r
o
SD
Protect your privacy and online
security
VTechcaresaboutyourprivacyandpeaceof
mind.That’swhywe’veputtogetheralistof
industry-recommendedbestpracticestohelp
keepyourwirelessconnectionprivateandyour
devicesprotectedwhenonline.Werecommend
youcarefullyreviewandconsidercomplyingwith
thefollowingtips.
Ensureyourwirelessconnectionissecure.
• Beforeinstallingadevice,ensureyourrouter’s
wirelesssignalisencryptedbyselectingthe
“WPA2-PSKwithAES”settinginyourrouter’s
wirelesssecuritymenu.
Changedefaultsettings.
• Changeyourwirelessrouter’sdefaultwireless
networkname(SSID)tosomethingunique.
• Changedefaultpasswordstounique,strong
passwords.Astrongpassword:
- Isatleast10characterslong.
- Iscomplex.
- Doesnotcontaindictionarywordsor
personalinformation.
- Containsamixofuppercaseletters,
lowercaseletters,specialcharactersand
numbers.
Keepyourdevicesuptodate.
• Downloadsecuritypatchesfrom
manufacturersassoonastheybecome
available.Thiswillensureyoualwayshave
thelatestsecurityupdates.
• Ifthefeatureisavailable,enableautomatic
updatesforfuturereleases.
DisableUniversalPlugandPlay(UPnP)onyour
router.
• UPnPenabledonaroutercanlimitthe
effectivenessofyourfirewallbyallowingother
networkdevicestoopeninboundportswithout
anyinterventionorapprovalfromyou.Avirus
orothermalwareprogramcouldusethis
functiontocompromisesecurityfortheentire
network.
Formoreinformationonwirelessconnections
andprotectingyourdata,pleasereviewthe
followingresourcesfromindustryexperts:
1. FederalCommunicationsCommission:
WirelessConnectionsandBluetoothSecurity
Tips–
www.fcc.gov/consumers/guides/how-protect-
yourself-online.
2. U.S.DepartmentofHomelandSecurity:
BeforeYouConnectaNewComputertothe
Internet–
www.us-cert.gov/ncas/tips/ST15-003.
3. FederalTradeCommission:UsingIPCameras
Safely–
https://www.consumer.ftc.gov/articles/0382-
using-ip-cameras-safely.
4. Wi-FiAlliance:DiscoverWi-FiSecurity–
http://www.wi-.org/discover-wi-/security.
Introduction
VTech2CameraWirelessMonitoringSystem
allowsyoutokeepaneyeonyourareaswhen
youareonthemoveoraway.
ThismonitoringsystemisWi-Fienabled,which
usesyourhomewirelessnetworktostreamlive
videoandaudiothroughtheHDcameraunits
and5-inchtouchscreenhomeviewer.
Youcanalsomonitoryourareasfromyour
smartphoneandmobiletablet.
VTech2CameraWirelessMonitoringSystem
usesMyVTech Camsapptoletyouinstantlysee
andhearwhat’shappeninginyourareasfrom
anywhereintheworld.
Theappcanbe theAppStore
ortheGooglePlay
TM
Store,directlyfromyour
smartphoneormobiletablet.
What’s in the box
Your2CameraWirelessMonitoringSystem
packagecontainsthefollowingitems.Saveyour
salesreceiptandoriginalpackagingintheevent
warrantyserviceisnecessary.
B
B
mic
x4
x4
Installationguide Importantsafety
instructions
Quickstartguide
Requirements
Makesureyoursystemincludesthefollowing
components,andtheymeettheminimum
requirement.
Network Wi-Fi
Wi-Firouter 2.4GHzIEEE802.11b/g/n
Internetconnection
Atleast1.0Mbpsupload
bandwidthpercamera
microSDcard
SupportClass4orhigher,
withstoragecapacityupto
32GB
Smartphones/tablets
(forremoteaccess)
• Android
®
oriOSdevices
with3G/4Gmobile
communication.
• Android4.4orlater;or
iOS8.0orlater.
Videocodec
(forremoteaccess)
H.264
mic
Home viewer overview
1
+ / VOL / -
• Presstoincreaseordecreasethe
speakervolume.
2
• Pressandholdtopoweronoroff,
ortorebootthehomeviewer.
• Presstoturnonoroffthescreen
displaywithoutpoweringoffthe
homeviewer.Youcanstillhear
soundfromthecameraunitif
thecameraisstreamingandthe
speakervolumeofthehomeviewer
isturnedon.
3
5-inch touch screen monitor
• Whenthescreenisturnedonand
locked,swipetounlockthescreen.
4
Microphone
5
Antenna
6
Speaker
7
micro SD card slot
8
RESET
• Forcerebootthehomeviewer.
9
3.5mm audio jack
• Connecttostereoearphone.
10
Micro USB 2.0 port
• Connecttoapowersupplyfor
charging.
• Connecttoapersonalcomputeras
anexternalstoragefortransferring
manuallycapturedsnapshotsand
recordedvideosstoredinthehome
viewer.
How the system works
TheWi-Firouter(notincluded)providesInternet
connectivitytoyourwirelessmonitoringsystem.
Itservesasacommunicatingchannelbetween
yourcameraunitsandhomeviewer,allowing
youtomonitorand/orcontrolyourcameraunits
whereveryouare.
x2
x2
x2
8 – Ethernet port
• ConnecttorouterwithaRJ45network
cable(optional).
9 – 3.5mm line jack
• Connecttoaudiooutputdevice(optional).
10 – micro SD card slot
11 – Online LED indicators
• Flashorangeandbluealternatelywhen
thecameraunitisinpairingmode.
• Orangeissteadyonwhenthecameraunit
isconnectingtotheInternet.
• Orangeandbluearesteadyonwhenthe
cameraunitisidle.
• Flashorangeandblueslowlyduringvideo
streaming.
• Flashorangeandbluequicklyand
alternatelywhenthecameraunitis
updatingitsfirmware.
TIP
• Youcanturnoffthecamera’sLEDsifyou
findthemtoobright.ReadtheOnline LED
indication sectionunderCamera settings
inyourhomeviewer’sappmanualfor
instructions.
12 – Volume –
• Presstodecreasethespeakervolume.
Volume +
• Presstoincreasethespeakervolume.
13 – Pair/reset button
• Pressandholdforthreesecondstoenter
pairingmode.
2 Camera Wireless Monitoring System
Installation guide
VC9312-245
Overview
HD Pan/tilt camera overview
1 – Light sensor
2 – Infrared LEDs
• Allowyoutoseeclearlyinadark
surrounding.
3 – Camera lens
4 – Microphone
5 – Antenna
• ConnecttorouterwithWi-Fi.
6 – Speaker
7 – Power jack
mic
a
b
c
d
e
volume
-
+
f
g
h
k
l
micro SD
i
j
WIFI MAC:0012A4A3CE4
LAN MAC:00122A4A3CE5
S/N:VM500006007
Model:VC931
m
Connect
Youcanchoosetosetupthecameraunits
fordesktopusage,wallmountingorceiling
mounting.
NOTES
• Useonlythecamerapoweradapterssuppliedwith
thisproduct.
• Makesuretheelectricaloutletsarenotcontrolledby
wallswitches.
• Thepoweradaptersareintendedtobecorrectly
orientedinverticalorfloormountpositions.The
prongsarenotdesignedtoholdthepluginplaceif
itispluggedintoaceiling,under-the-tableorcabinet
outlet.
• Makesurethecameraunitsandthepoweradapter
cordsareoutofreachofchildren.
Connect the Camera units
Wi-Fi connection
NOTES
• Beforeyouconnectthecameraunits,makesureyou
haveInternetaccessandaWi-Firouter
(IEEE 802.11 b/g/n).Datachargesapplyand
serviceplanmayvaryforInternetaccess.Routeris
notincluded.
• Donotpluginthenetworkcable.
• TomaintaincompliancewiththeFCC’sRFexposure
guidelines,placetheHDcameraatleast20cmfrom
nearbypersons.
1. Connectthepoweradaptertothecameraunit
andapowersupply.
2. Placethecameraunitatadesiredplace.
NOTES
• Toturnoffthecameraunit,unplugthecamerafrom
thepowersupply.
Cable connection (optional)
Afteryouhavepairedthecameraunitswithyour
homeviewerviaWi-Fi,youcanconnectthe
cameraunitstotheInternetusingthenetwork
cablestooptimizeyourInternetconnection.Refer
totheonlineappmanualfortheinstructionson
howtopairyourcameraunitswithyourhome
viewer.
volume
-
+
micr
o SD
Go to
www.vtechphones.com
for support and the latest
VTech product news.
Congratulations
onpurchasingyournewVTechproduct.Before
usingthis2CameraWirelessMonitoringSystem,
pleasereadtheImportant safety instructions.
Forsupport,shopping,andeverythingnewat
VTech,visitourwebsiteat
www.vtechphones.com.
Operating range
TheoperatingrangeoftheIPCameraisupto
1,000feetoutdoorsor150feetindoors.The
actualoperatingrangemayvarydepending
ontheenvironmentalconditionsandother
interferencessuchaswalls,doorsandother
obstructions.
v
olum
e
-
+
mi
c
r
o
SD
vo
lu
m
e
-
+
mic
r
o
SD
Protect your privacy and online
security
VTechcaresaboutyourprivacyandpeaceof
mind.That’swhywe’veputtogetheralistof
industry-recommendedbestpracticestohelp
keepyourwirelessconnectionprivateandyour
devicesprotectedwhenonline.Werecommend
youcarefullyreviewandconsidercomplyingwith
thefollowingtips.
Ensureyourwirelessconnectionissecure.
• Beforeinstallingadevice,ensureyourrouter’s
wirelesssignalisencryptedbyselectingthe
“WPA2-PSKwithAES”settinginyourrouter’s
wirelesssecuritymenu.
Changedefaultsettings.
• Changeyourwirelessrouter’sdefaultwireless
networkname(SSID)tosomethingunique.
• Changedefaultpasswordstounique,strong
passwords.Astrongpassword:
- Isatleast10characterslong.
- Iscomplex.
- Doesnotcontaindictionarywordsor
personalinformation.
- Containsamixofuppercaseletters,
lowercaseletters,specialcharactersand
numbers.
Keepyourdevicesuptodate.
• Downloadsecuritypatchesfrom
manufacturersassoonastheybecome
available.Thiswillensureyoualwayshave
thelatestsecurityupdates.
• Ifthefeatureisavailable,enableautomatic
updatesforfuturereleases.
DisableUniversalPlugandPlay(UPnP)onyour
router.
• UPnPenabledonaroutercanlimitthe
effectivenessofyourfirewallbyallowingother
networkdevicestoopeninboundportswithout
anyinterventionorapprovalfromyou.Avirus
orothermalwareprogramcouldusethis
functiontocompromisesecurityfortheentire
network.
Formoreinformationonwirelessconnections
andprotectingyourdata,pleasereviewthe
followingresourcesfromindustryexperts:
1. FederalCommunicationsCommission:
WirelessConnectionsandBluetoothSecurity
Tips–
www.fcc.gov/consumers/guides/how-protect-
yourself-online.
2. U.S.DepartmentofHomelandSecurity:
BeforeYouConnectaNewComputertothe
Internet–
www.us-cert.gov/ncas/tips/ST15-003.
3. FederalTradeCommission:UsingIPCameras
Safely–
https://www.consumer.ftc.gov/articles/0382-
using-ip-cameras-safely.
4. Wi-FiAlliance:DiscoverWi-FiSecurity–
http://www.wi-.org/discover-wi-/security.
Introduction
VTech2CameraWirelessMonitoringSystem
allowsyoutokeepaneyeonyourareaswhen
youareonthemoveoraway.
ThismonitoringsystemisWi-Fienabled,which
usesyourhomewirelessnetworktostreamlive
videoandaudiothroughtheHDcameraunits
and5-inchtouchscreenhomeviewer.
Youcanalsomonitoryourareasfromyour
smartphoneandmobiletablet.
VTech2CameraWirelessMonitoringSystem
usesMyVTech Camsapptoletyouinstantlysee
andhearwhat’shappeninginyourareasfrom
anywhereintheworld.
Theappcanbe theAppStore
ortheGooglePlay
TM
Store,directlyfromyour
smartphoneormobiletablet.
What’s in the box
Your2CameraWirelessMonitoringSystem
packagecontainsthefollowingitems.Saveyour
salesreceiptandoriginalpackagingintheevent
warrantyserviceisnecessary.
B
B
mic
x4
x4
Installationguide Importantsafety
instructions
Quickstartguide
Requirements
Makesureyoursystemincludesthefollowing
components,andtheymeettheminimum
requirement.
Network Wi-Fi
Wi-Firouter 2.4GHzIEEE802.11b/g/n
Internetconnection
Atleast1.0Mbpsupload
bandwidthpercamera
microSDcard
SupportClass4orhigher,
withstoragecapacityupto
32GB
Smartphones/tablets
(forremoteaccess)
• Android
®
oriOSdevices
with3G/4Gmobile
communication.
• Android4.4orlater;or
iOS8.0orlater.
Videocodec
(forremoteaccess)
H.264
mic
Home viewer overview
1
+ / VOL / -
• Presstoincreaseordecreasethe
speakervolume.
2
• Pressandholdtopoweronoroff,
ortorebootthehomeviewer.
• Presstoturnonoroffthescreen
displaywithoutpoweringoffthe
homeviewer.Youcanstillhear
soundfromthecameraunitif
thecameraisstreamingandthe
speakervolumeofthehomeviewer
isturnedon.
3
5-inch touch screen monitor
• Whenthescreenisturnedonand
locked,swipetounlockthescreen.
4
Microphone
5
Antenna
6
Speaker
7
micro SD card slot
8
RESET
• Forcerebootthehomeviewer.
9
3.5mm audio jack
• Connecttostereoearphone.
10
Micro USB 2.0 port
• Connecttoapowersupplyfor
charging.
• Connecttoapersonalcomputeras
anexternalstoragefortransferring
manuallycapturedsnapshotsand
recordedvideosstoredinthehome
viewer.
How the system works
TheWi-Firouter(notincluded)providesInternet
connectivitytoyourwirelessmonitoringsystem.
Itservesasacommunicatingchannelbetween
yourcameraunitsandhomeviewer,allowing
youtomonitorand/orcontrolyourcameraunits
whereveryouare.
x2
x2
x2

Summary

Requirements

System Requirements

Details the network, hardware, and software requirements for the monitoring system.

Overview

HD Pan;tilt camera overview

Home viewer overview

Protect your privacy and online security

Security best practices

Provides recommendations for securing the wireless connection and protecting user data.

Connect

Connect the Camera units

Guides on powering and connecting the camera units via Wi-Fi or cable.

Connect and charge the home viewer

Instructions for powering and charging the home viewer unit.

Insert micro SD card

Insert micro SD card into camera units

Insert micro SD card into home viewer

Set up your wireless monitoring system

Test the location for camera units

Mount the camera unit (optional)

Mounting procedures

Pair new camera unit

Adding camera units

Frequently asked questions

Troubleshooting common issues

Answers to common questions and troubleshooting tips for the monitoring system.

Technical specifications

Product specifications

Overview

1. Function Description
2. Important Technical Specifications
3. Usage Features
4. HD Pan/Tilt Camera Unit Overview
5. Home Viewer Overview
6. System Setup
7. Security Features
8. Maintenance Features
9. Troubleshooting (Frequently Asked Questions)

This document describes the VTech VC9312-245 2 Camera Wireless Monitoring System, an advanced Wi-Fi enabled system designed to allow users to monitor areas from a 5-inch touch screen home viewer or a smartphone/mobile tablet via the MyVTech Cams app. The system streams live video and audio through HD camera units and offers various features for enhanced security and convenience.

Function Description:

The VTech VC9312-245 is a wireless monitoring system that utilizes a home Wi-Fi network to provide live video and audio streaming. It consists of HD camera units and a 5-inch touch screen home viewer. Users can monitor their areas locally through the home viewer or remotely using the MyVTech Cams app, available on the App Store or Google Play Store. The system is designed to keep an eye on areas when the user is on the move or away, offering instant access to live feeds from anywhere in the world. The camera units are pan/tilt capable, allowing for flexible monitoring angles.

Important Technical Specifications:

• Model: VC9312-245
• System Type: 2 Camera Wireless Monitoring System
• Connectivity: Wi-Fi enabled (2.4GHz IEEE 802.11 b/g/n)
• Camera Frequency: 2412 - 2462 MHz
• Channels: 11
• LCD: 5" Color LCD (IPS 480x854 pixels)
• Internet Connection Requirement: At least 1.0 Mbps upload bandwidth per camera
• Micro SD Card Support: Class 4 or higher, up to 32GB (for both camera units and home viewer)
• Smartphone/Tablet Requirements (for remote access): Android® or iOS devices with 3G/4G mobile communication; Android 4.4 or later; or iOS 8.0 or later.
• Video Codec: H.264
• Power Requirement (Home Viewer):
  • Power adapter: Input: 100-240V AC 50/60Hz, Output: 5V DC 1.5A
  • USB charger: 5V DC
  • Battery: 3.7V Li-polymer (built-in)
• Power Requirement (Camera Unit):
  • Power adapters: Input: 100-240V AC 50/60Hz, Output: 5V DC 1500mA
• Nominal Effective Range: Maximum power allowed by FCC and IC; actual range may vary based on environmental conditions.

Usage Features:

HD Pan/Tilt Camera Unit Overview:

• Light sensor: Detects ambient light levels.
• Infrared LEDs: Enable clear vision in dark surroundings.
• Camera lens: Captures video.
• Microphone: Records audio.
• Antenna: Connects to the router via Wi-Fi.
• Speaker: Provides audio output.
• Power jack: For connecting the power adapter.
• Ethernet port: (Optional) Connects to router with an RJ45 network cable for optimized internet connection.
• 3.5mm line jack: (Optional) Connects to an audio output device.
• Micro SD card slot: For local video storage (supports up to 32GB, Class 4 or higher).
• Online LED indicators: Provide status updates (pairing, connecting to Internet, idle, video streaming, firmware update). LEDs can be turned off if too bright.
• Volume +/- buttons: Adjust speaker volume.
• Pair/reset button: Press and hold for three seconds to enter pairing mode.
• Mounting: Can be set up for desktop usage, wall mounting, or ceiling mounting. Wall mount brackets are included.

Home Viewer Overview:

• 5-inch touch screen monitor: Displays live feeds, allows interaction with the system. Swipe to unlock when locked.
• +/VOL/- buttons: Adjust speaker volume.
• Power button: Press and hold to power on/off or reboot the home viewer. Can also turn the screen display on/off without powering off the device, allowing sound monitoring from the camera unit.
• Microphone: For two-way communication.
• Antenna: For wireless communication.
• Speaker: Provides audio output.
• Micro SD card slot: For additional storage capacity (comes with 4GB internal flash memory).
• RESET button: Force reboots the home viewer.
• 3.5mm audio jack: Connects to stereo earphones.
• Micro USB 2.0 port: Connects to a power supply for charging or to a personal computer for transferring snapshots and recorded videos.
• Battery Status: Indicated by a battery icon on the screen. Fully charges in three hours; charging time is longer if the home viewer is on.

System Setup:

• Wi-Fi Connection: Requires an Internet connection and a Wi-Fi router (IEEE 802.11 b/g/n).
• Camera Unit Connection: Connect the power adapter to the camera unit and a power supply. Do not plug in the network cable during initial Wi-Fi setup.
• Home Viewer Charging: Connect and charge the home viewer.
• Micro SD Card Insertion: Micro SD cards can be inserted into both camera units (recommended for motion-detected video capture) and the home viewer (for snapshots and manual recordings). Camera unit must be powered off before inserting/ejecting the card.
• Adding Cameras: The home viewer can pair with a maximum of four camera units. Additional cameras (up to 10 total) can be added and accessed via the MyVTech Cams mobile app. VC921 and VC931 HD cameras are cross-pairable.
• Location Testing: Before installation, test Wi-Fi signal strength in selected monitoring areas using the home viewer's Wi-Fi signal strength indicator. Adjust distance between camera units and Wi-Fi router if needed.

Security Features:

• Wireless Connection Security: Ensure router's wireless signal is encrypted with "WPA2-PSK with AES".
• Default Settings: Change default wireless network name (SSID) and passwords to unique, strong passwords (at least 10 characters, complex, no dictionary words/personal info, mix of uppercase, lowercase, special characters, numbers).
• Device Updates: Download security patches from manufacturers and enable automatic updates if available.
• UPnP: Disable Universal Plug and Play (UPnP) on the router to enhance firewall effectiveness.

Maintenance Features:

• General Product Care:
  • Avoid placing near heating appliances or devices generating electrical noise.
  • Do not expose to direct sunlight or moisture.
  • Avoid dropping or rough handling.
  • Clean with a soft cloth.
  • Do not immerse camera unit in water or clean under tap.
  • Do not use cleaning spray or liquid cleaners.
  • Ensure camera unit is dry before reconnecting to mains.
• Storage: Store the home viewer, camera units, and adapters in a cool, dry place when not in use for extended periods.

Troubleshooting (Frequently Asked Questions):

• LEDs too bright: LEDs on camera units can be turned off via camera settings in the home viewer's app manual.
• HD camera not responding: Disconnect and reconnect power to the camera unit, wait a few minutes, then reboot the home viewer.
• Screen in black and white: The camera unit's light sensor activates infrared LEDs in dim light, resulting in a black and white view.
• HD camera offline/connection lost: Check Internet connection and router settings. Install HD cameras away from other electronic devices to minimize interference.

VTech VC9312-245 Specifications

General

Brand	VTech
Model	VC9312-245
Category	Measuring Instruments
Language	English