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W Box 0E-825V12VRD - User Manual

W Box 0E-825V12VRD
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(SAVE THESE INSTRUCTIONS)
This manual contains important instructions that should be followed during installation and maintenance of the UPS and batteries. Please read
and follow all instructions carefully during installation and operation of the unit. Read this manual thoroughly before attempting to unpack, install,
or operate.
CAUTION! To prevent the risk of fire or electric shock, install in a temperature and humidity controlled indoor area free of conductive
contaminants. (Please see specifications for acceptable temperature and humidity range).
CAUTION! To reduce the risk of electric shock, do not remove the cover except to service the battery. Turn off and unplug the unit before
servicing the batteries. There are no user serviceable parts inside except for the battery.
CAUTION! Hazardous live parts inside can be energized by the battery even when the AC input power is disconnected.
CAUTION! The UPS must be connected to an AC power outlet with fuse or circuit breaker protection. Do not plug into an outlet that is not
grounded. If you need to de-energize this equipment, turn off and unplug the unit.
CAUTION! To avoid electric shock, turn off the unit and unplug it from the AC power source before servicing the battery or installing a computer
component.
CAUTION! Not for use in a computer room as defined in the Standard for the Protection of Electronic Computer/Data Processing Equipment,
ANSI/NFPA 75.
CAUTION! To reduce the risk of fire, connect only to a circuit provided with 20 amperes maximum branch circuit over current protection in
accordance with the National Electric Code, ANSI/NFPA 70.
CAUTION! DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT! ADI does not sell UPS products for life support or medical
applications. DO NOT use in any circumstance that would affect the operation and safety of life support equipment, medical applications, or
patient care.
CAUTION! DO NOT USE WITH OR NEAR AQUARIUMS! To reduce the risk of fire or electric shock, do not use with or near an aquarium.
Condensation from the aquarium can cause the unit to short out.
CAUTION! DO NOT USE THE UPS ON ANY TRANSPORTATION! To reduce the risk of fire or electric shock, do not use the unit on any
transportation such as airplanes or ships. The effect of shock or vibration caused during transit and the damp environment can cause the unit to
short out.
WARNING! This product can expose you to chemicals including Styrene, and Bisphenol-A, which is known to the State of California to
cause cancer, birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
UNPACKING
Inspect the UPS upon receipt. The box should contain the following:
(a) UPS unit (b) User’s manual (c) USB device cable (d) Software download card
AUTOMATIC VOLTAGE REGULATOR
The 0E-825V12VRD stabilizes inconsistent utility power to nominal levels that are safe for equipment.
Unstable utility power can be damaging to important data and hardware. With Automatic Voltage Regulation
(AVR), damaging voltage levels are corrected to safe levels. AVR automatically increases low utility power to
a consistent and safe 110/120 volts.
HOW TO DETERMINE THE POWER REQUIREMENTS OF YOUR EQUIPMENT
1. Ensure that the equipment plugged into the UPS does not exceed the UPS unit’s rated capacity. If the rated capacities of the unit are
exceeded, an overload condition may occur and cause the UPS unit to shut down or the circuit breaker to trip.
2. There are many factors that can affect the amount of power that your electronic equipment will require. For optimal system performance keep
the load below 80% of the unit’s rated capacity.
HARDWARE INSTALLATION GUIDE
1. Your new UPS may be used immediately upon receipt. However, after receiving a new UPS,
to ensure the batterys maximum charge capacity, it is recommended that you charge the
battery for at least 8 hours. Your UPS is equipped with an auto-charge feature. When the
UPS is plugged into an AC outlet, the battery will automatically charge whether the UPS is
turned on or turned off.
2. With the UPS unit turned off and unplugged, connect your computer, monitor, and any other peripherals
requiring battery backup into the battery power supplied outlets. Plug the other peripheral equipment (eg.
printer, scanner, speakers, etc.) into the full-time surge protection outlets. DO NOT plug a laser printer,
paper shredder, copier, space heater, vacuum cleaner, sump pump, or other large electrical device into
the Battery and Surge Protected Outlets. The power demands of these devices will overload and
possibly damage the unit.
3. To protect a fax, phone, or modem line, connect a telephone cable from the wall jack outlet to the IN jack of the
UPS. Connect a telephone cable from one of the UPS OUT jacks to the modem port on the computer. The
other UPS OUT jack can be used to protect a telephone or fax machine.
4. Plug the UPS into a 2 pole, 3 wire grounded receptacle (wall outlet). Make sure the wall branch outlet is
protected by a fuse or circuit breaker and does not service equipment with large electrical demands (e.g. air
conditioner, refrigerator, copier, etc.). The warranty prohibits the use of extension cords, outlet strips, and
surge strips in conjunction with the UPS unit.
5. Press the power switch to turn the unit on. The Power On indicator light will illuminate green and the unit will “beep” once.
6. If an overload is detected, an audible alarm will sound and the unit will emit one long beep. To correct this, turn the UPS off and unplug at
least one piece of equipment from the battery power supplied outlets. Make sure the circuit breaker is depressed and then turn the UPS on.
7. To maintain optimal battery charge, leave the UPS plugged into an AC outlet at all times.
8. To store the UPS for an extended period of time, cover it and store with the battery fully charged. While in storage, recharge the battery every
three months to ensure optimal battery life.
9. Ensure the wall outlet and UPS are located near the equipment being attached for proper accessibility.
DESCRIPTION
1. Battery and Surge Protected Outlets
The UPS has six battery powered and surge protected outlets to ensure temporary uninterrupted operation of your equipment during a
power failure. (DO NOT plug a laser printer, paper shredder, copier, space heater, vacuum cleaner, sump pump, or other large
electrical device into the Battery and Surge Protected Outlets. The power demands of these devices will overload and possibly
damage the unit.)
2. Full-Time Surge Protection Outlets
The UPS has six surge suppression outlets.
3. LCD module display
LCD display shows all the UPS information using icons and messages. For more information please review the Definitions for Illuminated
LCD Indicators section.
4. Power Switch
To turn the UPS ON, press the power button for approximately 2 seconds - you will hear a constant tone (1 second) - and release after a
short beep.
To turn the UPS OFF, press the power button for approximately 2 seconds - you will hear a constant tone (1 second) - and release after two
short beeps.
Alarm setting: The audible alarm can be turned Off or On by quickly pressing the POWER button twice. The default setting is for the Alarm
On. To turn the Alarm Off, quickly press the power button twice. You will hear two short beeps when the Alarm is turned Off. To turn the Alarm
back On, quickly press the power button twice. You will hear a single short beep when the Alarm is turned On. *When the Alarm is turned Off,
there will be no audible notification when the UPS reaches a low battery state.
5. Power On Indicator
This LED is illuminated when the utility power is normal and the UPS outlets are providing power, free of surges and spikes.
6. Mode Switch
Press the Mode Switch for approximately 3 seconds to enter setup mode to select three functions: Utility High Voltage Range, Utility Low
Voltage Range, and LCD sleep ON/OFF. When a function is selected, press Mode Switch for 3 seconds to view options. When an option is
selected, wait for 8 seconds for the setting to be confirmed. After the setting has been confirmed the LCD screen will leave setup mode and
go back to status display. If there is no action for 8 seconds during setup, the LCD will also leave setup mode and go back to the status
display.
a. Utility High Voltage Range: Adjust the value of high voltage range.
b. Utility Low Voltage Range: Adjust the value of low voltage range.
c. LCD: L1/L0 (ON/OFF):
* When LCD is set to L1, LCD will be always ON. When LCD is set to L0, LCD will dim if untouched for 1 minute.
* In battery mode, LCD is always on regardless if the setting is L1 or L0.
7. USB Port
The USB port allows connection and communication between the USB port on the computer and the UPS unit.
8. Communication Protection Ports
Communication protection ports will protect any standard modem, fax, or telephone line. (RJ11)
9. Circuit Breaker
Located on the side of the UPS, the circuit breaker provides overload and fault protection.
10. Ground Screw
The ground screw is used for any equipment that needs a chassis ground connection.
11. Outlets Designed for AC Adapters
The UPS unit has four widely-spaced outlets. AC power adapters can be plugged into the UPS without overlapping or blocking adjacent
outlets.
REPLACING THE BATTERY
Replacement of batteries located in an OPERATOR ACCESS AREA.
1. When replacing batteries, replace with the same number of the following battery: BB / HRC1234W or LEOCH / DJW12-9 for
0E-825V12VRD.
2. CAUTION! Risk of Energy Hazard, 12V, maximum 9 Ampere-hour battery. Before replacing batteries, remove conductive jewelry such as
chains, wrist watches, and rings. High energy through conductive materials could cause severe burns.
3. CAUTION! Do not dispose of batteries in a fire. The batteries may explode.
4. CAUTION! Do not open or mutilate batteries. Released material is harmful to the skin and eyes. It may be toxic.
CAUTION - RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING
TO LOCAL REGULATIONS.
TO REPLACE THE BATTERY
1. Turn off and unplug all connected equipment.
2. Unplug it from the AC power source.
3. Turn the UPS upside down.
4. Remove the 1 retaining screw.
5. Slide the battery compartment cover completely off of the unit.
6. Remove the battery from the compartment.
7. Disconnect the battery wires from the battery.
8. Install the replacement battery by connecting the red wire and black wire to the positive (+) and negative (-) terminal of the battery.
9. Put the battery back into the compartment.
10. Slide back the battery compartment cover and tighten the retaining screw.
11. Charge the unit for 8 hours to fully charge the battery.
REMINDER: Batteries are considered HAZARDOUS WASTE and must be disposed of properly. Most retailers that sell lead-acid batteries
collects used batteries for recycling, as required by local regulations.
Problem
Possible Cause
Solution
Full-time surge protection outlets
stop providing power to
equipment. Circuit breaker
button is projecting from the side
of the unit.
Circuit breaker has been tripped due
to an overload.
Turn the UPS off and unplug at least one piece of
equipment. Wait 10 seconds, reset the circuit breaker by
pressing the button, and then turn the UPS on.
The UPS does not perform
expected runtime.
Battery not fully charged.
Recharge the battery by leaving the UPS plugged in.
Battery is worn out.
Contact ADI/W Box Technologies US 1-800-233-6261;
Canada 877-234-7378; PR 787-793-8830
The UPS will not turn on.
The on/off switch is designed to
prevent damage from rapidly turning
it off and on.
Turn the UPS off. Wait 10 seconds and then turn the UPS
on.
The unit is not connected to an AC
outlet.
The unit must be connected to a 120V 60Hz outlet.
The battery is worn out.
Contact ADI/W Box Technologies US 1-800-233-6261;
Canada 877-234-7378; PR 787-793-8830
Mechanical problem.
Contact ADI/W Box Technologies US 1-800-233-6261;
Canada 877-234-7378; PR 787-793-8830
The frequency is outside of the
operating range of 57-63Hz.
Turn the UPS off. Make sure the frequency range is within
57-63Hz. Or you can turn the UPS on in battery mode.
Downloadable power
management software is inactive
(all icons are gray).
The USB cable is not connected.
Connect the USB cable to the UPS unit and an open USB
port on the back of the computer.
The USB cable is connected to a
bad USB port.
Check for a different USB port and plug the cable in.
The unit is not providing battery
power.
Shutdown your computer and turn the UPS off. Wait 10
seconds and turn the UPS back on. This should reset the
unit.
DEFINITIONS FOR LED INDICATORS & AUDIBLE ALARMS
Power
CONDITION
On
Off
Normal
On
Beeps twice
every 30 seconds
Utility Failure- The UPS is providing power to battery power-supplied outlets from its
battery.
On
Rapid beeping
every 1/2 second
Utility Failure- The UPS is providing battery power. Rapid beeping indicates the unit will
run out of power soon.
0E-825V12VRD
User’s Manual
K01-1101016-01
BASIC OPERATION
INSTALLING YOUR UPS SYSTEM
TROUBLESHOOTING
IMPORTANT SAFETY INSTRUCTIONS
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Summary

Important Safety Instructions

General Safety Warnings

General safety warnings to prevent electric shock, fire, and damage during use.

Installing Your UPS

Unpacking

Instructions for safely removing the UPS from its packaging.

Determine Equipment Requirements

Guidance on selecting the correct UPS based on equipment power needs.

Hardware Installation Guide

Steps for physically connecting and setting up the UPS unit.

Troubleshooting

UPS Not Switching to Battery

Troubleshooting steps for when the UPS fails to switch to battery power.

Overload Condition

Resolving overload faults by reducing connected equipment load.

Mechanical Problem

Addressing mechanical issues that may affect UPS operation.

UPS on Battery Not Providing Power

Diagnosing why the UPS on battery mode is not supplying power.

Basic Operation

Outlets Overview

Details on the UPS outlets providing power and surge protection.

LCD Indicators

Explanation of the various indicators on the UPS LCD screen.

Definitions for Illuminated LCD Indicators

Battery Mode or AC;Utility Power Mode Overload Fault

Indicates equipment exceeds battery outlet rating; unplug equipment.

Battery Output Short Fault

Short circuit on battery outlets; unplug equipment and restart UPS.

Charger Fault

Indicates a fault with the UPS charger; contact support.

Technical Specifications

Model and Capacity

Details on the UPS model number and its power capacity.

Input Specifications

Information on the UPS input voltage and frequency requirements.

Output Specifications

Details on UPS output voltage, frequency, and waveform.

Load Capacity

Maximum load ratings for UPS and surge protection outlets.

Environmental and Physical Specifications

Operating temperature, humidity, size, and weight of the UPS.

Battery and Compliance

Information on recommended battery type and safety approvals.

System Function Block Diagram

Limited Warranty and Connected Equipment Guarantee

Limited Warranty

Details on the warranty coverage for W Box Technologies products.

Exclusion of Warranties and Limitation of Liability

Disclaimers and limitations on ADI's liability for product performance.

Limitation on Liability to Buyers Customers

Buyer's responsibility to limit liability to end-users for product failures.

Returns

Procedure for returning defective products for replacement or credit.

Governing Law

Specifies that New York State laws govern the limited warranty.

Miscellaneous

General provisions regarding the warranty terms and conditions.

Connected Equipment Guarantee Claims

Procedure for making claims under the connected equipment guarantee.

Overview

This document describes a W Box Technologies Uninterruptible Power Supply (UPS) system, model 0E-825V12VRD, designed to provide backup power and surge protection for connected electronic equipment. The UPS ensures continuous operation during power outages, brownouts, and over-voltages, protecting sensitive electronics from damage and data loss.

Function Description:

The primary function of this UPS is to provide a stable and continuous power supply to connected devices. It operates in two main modes: AC/Utility Power Mode and Battery Mode. In AC/Utility Power Mode, the UPS draws power from the wall outlet, filters it, and provides clean, regulated power to the connected equipment. It also charges its internal battery during this time. When the utility power fails (e.g., during a blackout or severe brownout), the UPS automatically and instantaneously switches to Battery Mode, drawing power from its internal battery to continue supplying power to the connected devices without interruption. This seamless transition prevents equipment shutdowns and data loss.

The UPS also incorporates Automatic Voltage Regulation (AVR), which stabilizes incoming AC power fluctuations without resorting to battery power. This feature is crucial for protecting equipment from voltage sags and surges that are common in utility power, extending the life of both the UPS battery and the connected devices.

Beyond power backup, the UPS offers comprehensive surge protection. It includes outlets specifically designed to protect against power surges, spikes, and line noise, safeguarding electronics from damage caused by electrical disturbances. This protection extends to data lines as well, with dedicated ports for telephone, network, and coaxial cable connections, ensuring all connected communication lines are also shielded from surges.

The device is equipped with a multi-function LCD display that provides real-time information about its operational status. This includes input and output voltage levels, estimated runtime on battery, battery capacity, and load capacity. The display also indicates various fault conditions and warnings, allowing users to quickly identify and address potential issues. Audible alarms further supplement these visual indicators, alerting users to critical events such as power outages, low battery, and overloads.

Usage Features:

The UPS is designed for ease of use and offers several features to enhance its functionality and user experience. It provides multiple power outlets, typically divided into "Battery Backup & Surge Protected Outlets" and "Full-Time Surge Protection Outlets." The battery backup outlets are intended for critical equipment like computers, monitors, and network devices that require continuous power during an outage. The surge-only outlets are suitable for non-critical peripherals such as printers, scanners, or lamps, which only need surge protection and do not require battery backup.

The LCD display is a central feature for monitoring the UPS. It provides clear, concise information at a glance. For example, the "INPUT voltage meter" shows the AC voltage from the wall outlet, helping users identify poor-quality input power. The "OUTPUT voltage meter" displays the voltage being supplied to connected equipment. The "ESTIMATED RUNTIME" feature is particularly useful, as it indicates how long the UPS can power the connected devices based on the current load and battery capacity, allowing users to plan for orderly shutdowns during extended outages. The "BATT. CAPACITY meter" shows the approximate charge level of the internal battery, while the "LOAD CAPACITY meter" displays the output load level, helping users manage connected devices to avoid overloads.

The UPS includes data line protection for telephone, network, and coaxial cables. By routing these lines through the UPS, connected devices like modems, routers, and TVs are protected from surges that can travel through data lines, providing a more complete protection solution.

The device also features a "Power On/Off" button for manual control. A quick press turns the UPS on or off, while a longer press (typically 2 seconds) can silence an alarm. This allows users to manage the UPS's operation and respond to alarms as needed.

For energy efficiency, the UPS may include features like "GreenPower UPS™ Technology," which helps reduce energy consumption and associated costs by bypassing the transformer when utility power is stable. This design minimizes heat generation and extends the life of UPS components.

The UPS is typically compact and designed to be placed in various environments, such as under a desk, on a shelf, or in a home office. Its plug-and-play setup means it can be easily integrated into existing power setups without complex installation procedures.

Maintenance Features:

While the UPS is largely maintenance-free, there are a few aspects users should be aware of to ensure its optimal performance and longevity.

The internal battery is a critical component and has a finite lifespan, typically 3 to 6 years, depending on the number of discharge/recharge cycles and environmental factors like temperature. The UPS's LCD display provides indicators related to battery status, such as "BATT. CAPACITY meter" and "ESTIMATED RUNTIME," which can help users monitor the battery's health. If the battery capacity significantly diminishes or the UPS frequently switches to battery mode even with stable utility power, it may indicate that the battery needs replacement. The manual provides guidance on how to identify a failing battery and suggests contacting support for replacement.

The UPS performs self-tests to ensure its internal components are functioning correctly. These tests may be initiated automatically or manually. The LCD display will show fault codes (e.g., E01 for Charger Fault, E21 for Battery Output Short, E22 for Overload Fault, E24 for Internal Fault) if an issue is detected. Users are advised to consult the manual for the meaning of these codes and recommended actions, which often involve unplugging equipment, restarting the UPS, or contacting customer support.

Overload conditions are another aspect of maintenance. If the "OVER LOAD icon" appears on the LCD and an alarm sounds, it means the connected equipment exceeds the UPS's capacity. To resolve this, users must unplug some equipment from the battery-supplied outlets until the overload indicator clears. This prevents damage to the UPS and ensures it can effectively protect the remaining connected devices.

Regular checks of the UPS's environment are also beneficial. Ensuring the UPS is placed in a well-ventilated area, away from excessive heat and humidity, helps maintain its operating temperature within the recommended range (typically 32°F to 104°F or 0°C to 40°C). This helps prolong the life of the battery and other internal components.

The manual also emphasizes the importance of proper storage if the UPS is not in use. It recommends storing the UPS with a fully charged battery and recharging it periodically (e.g., every three months) to prevent deep discharge, which can permanently damage the battery.

For any issues that cannot be resolved through basic troubleshooting, the manual provides contact information for customer support, including phone numbers for the US, Canada, and Puerto Rico. This ensures users can get professional assistance for more complex problems or battery replacements.

In summary, the W Box Technologies UPS is a robust power protection solution that provides essential backup power and surge suppression. Its user-friendly LCD display, comprehensive protection features, and straightforward maintenance guidelines make it an effective tool for safeguarding electronic equipment and ensuring continuous operation.

W Box 0E-825V12VRD Specifications

General IconGeneral
Model0E-825V12VRD
TypeLine Interactive
Output Power825 VA / 495 W
Output WaveformSimulated Sine Wave
Battery TypeSealed Lead Acid
Frequency50/60Hz
Communication InterfaceUSB