Waiwela PH-28R User Manual

FOR YOUR SAFETY!
— Do not store or use gasoline or other
flammable vapors or liquids or other
combustible materials in the vicinity of this or
any other appliance. To do so may result in an
explosion or fire.
— WHAT TO DO IF YOU SMELL GAS
l Do not try to light any appliance.
l Do not touch any electrical switch; do not
use any phone in your building.
l Immediately call your gas supplier from a
neighbor’s phone. Follow the gas
supplier’s instructions.
l If you cannot reach your gas supplier, call
the fire department.
l Do not return to your home until authorized
by the gas supplier or fire department.
— Improper installation, adjustment,
alteration, service or maintenance can cause
property damage, personal injury, or death.
Refer to this manual. Installation and service
must be performed by a qualified installer,
service agency or the gas supplier.
WARNING: If the information in these instructions is not followed exactly,
a fire or explosion may result causing property damage, personal injury or death.
The purpose of this manual is twofold: one, to provide the installer with
the basic directions and recommendations for the proper installation and
adjustment of the water heater; and two, to the owner–operator, to
explain the features, operation, safety precautions, maintenance and
troubleshooting of the water heater. This manual also includes a parts
list.
It is very important that all persons who are expected to install, operate
or adjust this water heater read the instructions carefully so they may
understand how to perform these operations. If you don’t understand
these instructions or any terms within it, seek professional assistance.
Any questions regarding the operation, maintenance, service or
warranty of this water heater should be directed to the seller from whom
it was purchased, local distributor or Paloma.
Do not destroy this manual. Please read carefully and keep in a safe
place for future reference.
Recognize this symbol as an indication of Important Safety
Information!
California Proposition 65 Warning: This product contains
chemicals known to the State of California to cause cancer, birth
defects or other reproductive harm.
Installation and Operating Instruction Manual
With Installation Instructions for the Installer
Tankless Water Heater
Warning: This water heater is not suitable
for use in manufactured (mobile) homes!
Direct Vent Gas - 199,000 Btu Input
Models: PH-28R DVSN (Natural Gas) (Residential)
PH-28R DVSP (L.P. Gas) (Residential)
PH-28C DVSN (Natural Gas) (Commercial)
PH-28C DVSP (L.P. Gas) (Commercial)

Waiwela PH-28R Specifications

General

Brand	Waiwela
Model	PH-28R
Category	Water Heater
Language	English

Summary

Safety Information and Warnings

General Safety Warnings

Covers critical safety alerts like DANGER, WARNING, and general precautions.

Flammable Vapors Hazard

Details risks associated with storing or using flammable liquids and vapors.

Water Temperature and Scald Risks

Explains scald hazards and safe water temperature settings.

Gas Type Safety Precautions

Addresses safety for Natural Gas and LP Gas models, including conversion warnings.

California Installation Safety Requirements

Outlines specific safety and bracing requirements for California installations.

Installation Procedures

Water Heater Location Guidelines

Specifies requirements for installing the water heater in various locations.

Venting System Installation

Details installation of vent pipes, including horizontal and vertical configurations.

Mounting and Connections

Covers water heater mounting, water supply, and gas supply connections.

Electrical Wiring and Connections

Provides instructions for electrical hookup and grounding.

Final Installation Checklist

A comprehensive checklist to ensure all installation steps are completed correctly.

Temperature Setting DIP Switch Adjustment

Guides qualified personnel on adjusting DIP switches for temperature settings.

Operating the Water Heater

Initial Startup and Lighting

Step-by-step instructions for safely lighting and starting the water heater.

Remote Control Operation

Details how to use the remote control for temperature adjustment and operation.

Care, Cleaning, and Maintenance

Routine Maintenance and Cleaning

Instructions for regular cleaning and maintenance tasks for optimal performance.

Venting and Burner Inspection

Guidance on inspecting the venting system and burners annually.

Troubleshooting and Service

Draining and Freeze Protection

Procedures for draining the unit and protecting it from freezing conditions.

Problem Diagnosis and Error Codes

Guides users through common problems and interpreting error codes.

Parts, Service, and Warranty

Replacement Parts Identification

Lists and illustrates various replacement parts for the water heater.

Obtaining Service and Warranty Information

Provides contact information for service and details about the limited warranty.