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Watermark SS-THVD2 - User Manual

Watermark SS-THVD2
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Thermostatic Shower with Built-in
Volume Control/ Diverter
Thermostatic Shower Trim w/ Built-in
Volume Control/ Diverter Page | 1
SS-THVD2 -1/2” THERMOSTATIC VALVE WITH 2 WAY DIVERTER
SS-THVD3 -1/2” THERMOSTATIC VALVE WITH 3 WAY DIVERTER
Features:
• Ability to pre-select water temperature – thus conserving water
• Paraffin wax element maintains water temperature within ± 1.8°F
• Compensates for water pressure fluctuations preventing scalding
• Safety button at 100°F prevents accidental scalding
•
High flow rates allow for multiple shower applications
Specifications:
o Operating pressure is 2 PSI to 72 PSI
o When pressure is higher than 72 PSI a pressure reducer (fitted before the valve) is required.
o Temperature range is 50°F to 180°F
o Recommended setting is 29 PSI and 149ºF
Note:
• USE TEFLON TAPE OR PIPE SEALANT FOR THREADED CONNECTIONS
• DO NOT USE PLUMBER’S PUTTY ON ANY OF THE BRASS COMPONENTS
This will cause the finish to tarnish and void the warranty. A non-corrosive Alkoxy Silicone is
recommended.
• DURING SWEATING OF LINES DO NOT OVERHEAT CASTING
Overheating may cause damage to internal mechanism and void the manufacturer’s warranty as
well as increase the risk of scalding.
• COPPER ADAPTORS MAY BE REQUIRED TO COMPLETE YOUR INSTALLATION
• Listed by IAPMO, CSA, NSF, and other municipalities
• Shipping weight (lbs.): 5.5
•
Shipping dimension (in.): 11 x 9 x 7

Table of Contents

Questions and Answers

  • C
    Chad Patton DDSAug 13, 2025
    Why is my Watermark SS-THVD2 Plumbing Product water not hot enough?
    • A
      Andrea HarrisonAug 13, 2025
      The water from your Watermark Plumbing Product might not be hot enough due to several reasons. There may be debris in the check valves, which requires removing and cleaning them. The valve might not be properly calibrated; in that case, calibrate it following the instructions. Also, the water heater setting could be incorrect, so adjust the water heater temperature setting.
  • R
    Robert CastroAug 16, 2025
    What to do if Watermark Plumbing Product temperature selected on handle is different than actual water temperature?
    • F
      fieldsamandaAug 17, 2025
      If the temperature selected on the handle of your Watermark Plumbing Product differs from the actual water temperature, it could be due to debris in the check valves, requiring you to remove and clean them. Alternatively, the valve may not be properly calibrated; in that case, calibrate the valve following the instructions. Uneven hot and cold water pressure can also cause this issue, so check and adjust the water pressure for both hot and cold supply lines.
  • A
    Alexandra RivasAug 20, 2025
    How to fix low water pressure in Watermark SS-THVD2?
    • H
      Hannah BooneAug 20, 2025
      Low water pressure in your Watermark Plumbing Product can stem from several causes: - Low water pressure at the source: Check and adjust the water pressure at the source. - Debris in the cartridge: Remove and clean the cartridge. - Debris in the check valves: Remove and clean the check valves. - Blocked shower head: Remove the shower head and clean any debris. If necessary, soak it in a 50/50 mix of white vinegar and water or a de-scaling agent until all dirt is dissolved.
  • J
    Jared MartinezAug 25, 2025
    Why I cannot regulate the temperature of my Watermark SS-THVD2?
    • S
      susan98Aug 25, 2025
      If you cannot regulate the temperature of your Watermark Plumbing Product, it might be due to dirt in the check valves, which requires you to remove and clean them. Another cause may be reversed water supply lines; in that case, reverse the hot and cold supply lines. Also, the valve might be installed upside down, so reverse the valve.
  • H
    heather42Aug 27, 2025
    What to do if hot and cold water do not mix in Watermark SS-THVD2 Plumbing Product?
    • E
      Elizabeth FigueroaAug 27, 2025
      If the hot and cold water do not mix in your Watermark Plumbing Product, it could be due to a lack of water pressure at one of the inlets; correct the water pressure at the source. Another possible cause is a blocked shower head. In that case, remove the shower head and clean any debris. If necessary, soak it in a 50/50 mix of white vinegar and water or a de-scaling agent until all dirt is dissolved.
  • B
    Bradley JohnsonAug 31, 2025
    How to fix Watermark SS-THVD2 Plumbing Product handle that does not turn?
    • D
      davidkellyAug 31, 2025
      If the handle of your Watermark Plumbing Product does not turn, it is likely due to mineral build-up. Remove and clean the cartridge.
  • W
    wagneralexisSep 4, 2025
    How to repair leaking shower head in Watermark SS-THVD2 Plumbing Product?
    • M
      Megan GardnerSep 4, 2025
      A leaking shower head in your Watermark Plumbing Product may be due to a faulty cartridge in the wall stop or volume control. Repair or replace the cartridge in the wall stop or volume control.
  • J
    Joshua BarrSep 8, 2025
    What to do if Watermark Plumbing Product valve body too deep into wall?
    • D
      Dawn ValenciaSep 8, 2025
      If the valve body of your Watermark Plumbing Product is too deep into the wall, the measured rough-in or finished wall surface is incorrect. Install the proper extension kit: SS-EXT50 (need to specify finish).

Summary

Product Features and Specifications

Key Features of the Thermostatic Valve

Highlights benefits like pre-selected temperature, consistent temperature maintenance, and protection against scalding.

Operating Specifications and Notes

Details pressure ranges, temperature settings, and important installation notes like using Teflon tape and avoiding plumber's putty.

Installation Guide

Valve Installation Steps

Provides step-by-step instructions for fitting the valve, connecting water supply, and securing it to the wall.

Trim Installation Procedures

Details the process of attaching the trim components, including domes, faceplate, and lock ring.

Operation and Maintenance

Temperature Setting Adjustment

Explains how to set and adjust the desired water temperature, including the use of the limit override button.

Cartridge Removal and Cleaning

Guides on how to remove, clean, and reassemble the cartridge, screens, and O-rings for optimal performance.

Troubleshooting Common Issues

Addressing Temperature Regulation Problems

Lists causes and remedies for issues like inability to regulate temperature or incorrect water temperature selection.

Resolving Water Flow and Pressure Issues

Provides solutions for problems such as hot and cold water not mixing, low water pressure, or leaks.

Watermark SS-THVD2 Specifications

General IconGeneral
BrandWatermark
ModelSS-THVD2
CategoryPlumbing Product
LanguageEnglish