WattBox WB-UPS-1500-8 - User Manual

OWNER’S MANUAL
WB-UPS-1100-8 WB-UPS-1500-8 WB-UPS-2000-8
™
WELCOME TO WATTBOX™
WattBox power products are designed specically to provide customers with advanced protection for their valuable electronics and custom
integrators with maximum exibility for installation. Rest assured that WattBox products deliver the protection and safety for your customers’ needs.
All WattBox products are UL certied and built with the highest-quality components available.
KEY FEATURES
Inlet Surge Protection – Built-in protection for the UPS and all connected equipment against power surges.
Automatic Voltage Regulation – Incoming power is monitored to avoid harmful over- or under-voltage conditions. Power is increased in Boost
mode and decreased in Buck mode.
Battery Backup – Battery backup for powering critical equipment during power outages and uctuations. Batteries can be serviced without turning
the UPS off.
Programmable Outlets – Noncritical equipment can be connected to programmable outlets that turn off early to save battery power.
Emergency Power Off – Built-in contact for EPO.
PC Connection – Built-in connections for PC access to the GUI and shutdown control to notify the PC when battery level is critical.
SNMP Card (sold separately) – Use the SNMP card to access the GUI over Ethernet and notify devices on the network when the battery level is
critical.
IMPORTANT – BATTERIES ARE DISCONNECTED FOR SHIPPING
When you receive your UPS, the internal backup batteries are disconnected from the circuit board for safety during shipping. Re-connect the wires
before installing the UPS.
Step 1 Step 2 Step 3
Remove front panel. Connect the battery wires. Replace the front panel.
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SURGE
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$50,000

Summary

Key Features

Inlet Surge Protection

Built-in protection against power surges for the UPS and connected equipment.

Automatic Voltage Regulation

Monitors incoming power, boosting or bucking voltage to avoid harmful conditions.

Battery Backup

Provides power during outages and fluctuations; batteries are field-serviceable.

Emergency Power Off (EPO)

Features a built-in contact for immediate power shutoff in emergencies.

Connecting Equipment to Outlets

USB;RS-232 PC Connection

Front Panel LCD Overview

Fault;Warning Info Display

Displays fault and warning codes, with references to 'Fault Codes' section.

LCD Menu Setup

Entering Setup Mode

Procedure to enter the setup menu by pressing and holding the SELECT button.

Output Voltage Configuration

Setting the output voltage for UPS outlets in both power and battery modes.

Programmable Outlet Enable

Enabling or disabling the programmable outlet function and setting timers.

Normal Operating Modes

ECO Mode Operation

UPS powers output directly from mains, disabling internal fan to save energy.

Buck Mode-AC Normal

Buck mode steps down higher input voltage to the specified output range.

Boost Mode-AC Normal

Boost mode steps up lower input voltage to the specified output range.

Battery Mode Operation

UPS switches to battery power when input power is lost or voltage is out of range.

Fault Codes and Remedies

Fault Code 01: Bus start fail

Indicates a bus start failure; check batteries and power cycle the UPS.

Fault Code 02: Bus over

Indicates bus over voltage; check batteries and contact support.

Fault Code 03: Bus under

Indicates bus under voltage; check batteries and contact support.

Fault Code 11: Inverter soft start fail

Inverter soft start failure; check batteries, power cycle, contact support.

Fault Code 12: Inverter voltage high

Inverter output voltage is too high; contact support.

Fault Code 13: Inverter voltage low

Inverter output voltage is too low; power cycle, contact support.

Fault Code 14: Inverter output short

Indicates an output short circuit; check connected devices and remove load.

Fault Code 27: Battery voltage too high

Battery voltage is excessively high; check connections, power cycle.

Fault Code 28: Battery voltage too low

Battery voltage is too low; check connections, power cycle.

Fault Code 41: Over safe operating temperature

UPS is operating above safe temperature limits; contact support.

Fault Code 43: Overload

Excessive load detected; remove excess load and restart UPS.

Fault Code 45: Charger failure

Indicates a failure in the battery charger; contact support.

Audible Alarms and Remedies

Low Battery;Battery Fault Alarm

Alarm indicating low battery or battery fault; check charging and contact support if needed.

Overload Alarm

Alarm indicating an overload condition; reduce connected load.

Battery Not Connected Alarm

Alarm indicating battery harness issue; re-seat front panel and battery harness.

Site Wiring Fault Alarm

Indicates reversed hot and neutral wires; requires electrician to correct wiring.

Over Temperature Alarm

Battery Replacement Alarm

Troubleshooting Common Issues

UPS Behaves as if Power is Out

Symptom: UPS acts like power is lost but outlet is normal. Cause: Loose/damaged cord.

Fan Running Constantly

UPS Emitting Audible Alarm

Symptom: UPS alarm sounds. Cause: Operating mode issue; check alarms.

Fault Code on UPS Screen

Symptom: Fault code displayed. Cause: UPS operating mode issue; check fault codes.

Battery Replacement Procedure

Battery Access Steps

Step-by-step instructions for accessing and replacing the internal UPS batteries.

Technical Specifications

Model and Capacity

Input Specifications

Output Specifications

Battery Specifications

Important Safety Instructions

Internally Mounted Battery Safety

Battery Replacement Safety Precautions

Essential precautions when working with batteries, including electrical shock risks and protective measures.

Overview

1. Function Description
2. Usage Features
3. Maintenance Features

The WattBox UPS (Uninterruptible Power Supply) is a power protection device designed to safeguard valuable electronics and provide continuous power during outages and fluctuations. It is available in three models: WB-UPS-1100-8, WB-UPS-1500-8, and WB-UPS-2000-8, catering to different power requirements.

Function Description

The primary function of the WattBox UPS is to provide reliable power protection and backup for connected equipment. It incorporates several key features to achieve this:

• Inlet Surge Protection: The UPS includes built-in surge protection to shield both itself and all connected equipment from damaging power surges.
• Automatic Voltage Regulation (AVR): This feature continuously monitors incoming power to detect and correct harmful over- or under-voltage conditions. In "Boost" mode, it increases low voltage to a safe level, while in "Buck" mode, it decreases high voltage. This ensures a stable power supply to connected devices without relying on battery power unless necessary.
• Battery Backup: In the event of a power outage or significant voltage fluctuation that cannot be corrected by AVR, the UPS seamlessly switches to battery power. This provides critical equipment with continuous operation, allowing for graceful shutdowns or continued use until utility power is restored. The batteries are designed to be serviceable without needing to power down the UPS.
• Programmable Outlets: The UPS features both "Controlled" and "Uncontrolled" outlets. Critical equipment should be connected to uncontrolled outlets, which remain powered until the UPS battery is fully depleted. Non-critical equipment can be connected to programmable outlets, which can be configured to turn off early when the battery level reaches a set percentage. This helps conserve battery power for essential devices.
• Emergency Power Off (EPO): A built-in contact for an EPO switch allows for an immediate shutdown of power to all outlets. This is a safety feature for emergency situations.
• PC Connection (USB/RS-232): The UPS can be connected to a computer via USB or RS-232 serial ports. This allows for monitoring and configuration of UPS operation through management software. The software can also notify the PC when the battery level is critical, enabling an automatic shutdown to prevent data loss.
• SNMP Card (Optional): An optional SNMP card (sold separately) extends communication capabilities, allowing the UPS to be managed and monitored over an Ethernet network. This enables network devices to be notified of critical battery levels.

Usage Features

The WattBox UPS offers flexible installation options and user-friendly controls.

• Mounting Options: It can be used as a stand-alone tower unit or mounted in a standard 19-inch equipment rack. For rack mounting, support brackets are attached to the back of the rack, and rack ears are secured to the UPS before mounting the unit with its rear resting on the back brackets.
• Initial Setup: Upon receiving the UPS, it is crucial to reconnect the internal backup battery wires, which are disconnected for safety during shipping. This involves removing the front panel, connecting the battery wires, and then replacing the front panel.
• Powering the UPS: The UPS should be connected to a dedicated circuit for optimal performance. The power cord inlet type varies by model (IEC C14 or IEC C20), and the required outlet type is NEMA 5-15r or NEMA 5-20r, depending on the model's amperage.
• Connecting Equipment: Critical loads should be plugged into the uncontrolled outlets to ensure they remain powered as long as possible. Non-critical loads can be connected to the controlled outlets, which can be programmed to shut off at a specified battery level to extend runtime for essential devices.
• Emergency Power Off (EPO) Operation: The EPO feature, when activated by opening the circuit (by removing a jumper or using an external switch), immediately shuts off power to all outlets. To restore normal operation after an EPO event, the UPS must be turned off and then back on using the front panel LCD buttons.
• Front Panel LCD and Control Buttons: The front panel features an LCD screen for monitoring and setup, along with control buttons for operation.
  • Power On/Off: The UPS is powered on by pressing and holding the ON/MUTE button for two seconds. It is turned off (to Standby mode) by pressing and holding the OFF/ENTER button for three seconds.
  • UPS Self Test: A self-test can be initiated by pressing and holding the ON/MUTE button for three seconds when the UPS is on and connected to a powered outlet.
  • Mute Alarm: Audible alarms in battery mode can be muted by pressing and holding ON/MUTE for three seconds. Note that alarms cannot be silenced when the UPS is powering on.
  • LCD Message Toggle: The SELECT button cycles through various display functions, showing input voltage, input frequency, battery voltage, output voltage, and output frequency.
  • Setup Menu: To enter the setup menu, the UPS must be off (in Standby mode). Press and hold the SELECT button for three seconds. The menu allows configuration of output voltage, programmable outlet enable/disable, programmable outlet timer, battery backup time limit, and battery total amp hours.
• Software Management: The UPS management software, available for Windows, Linux, and Mac operating systems, allows for detailed monitoring and configuration. It can be installed from the included CD or downloaded from the product page's Support tab. Connecting the UPS to a computer via USB or RS-232 enables the software to control and monitor the unit, including automatic computer shutdown when battery levels are critical.

Maintenance Features

The WattBox UPS is designed with maintenance in mind, particularly concerning its batteries.

• Battery Replacement (Service Person Only): The UPS is equipped with user-replaceable batteries that can be hot-swapped, meaning they can be replaced while connected equipment remains powered by the supply outlet. However, this procedure should only be performed by a service person.
  • Safety Precautions: When replacing batteries, it is crucial to observe safety precautions: remove watches, rings, and other metal objects; use tools with insulated handles; wear rubber gloves and boots; avoid laying tools or metal parts on batteries; disconnect charging source and load; and remove battery grounds to reduce shock likelihood.
  • Replacement Process: The general steps involve removing the front panel cover, disconnecting the battery wires, removing the four battery panel screws, pulling out the battery tray, and then replacing the batteries in the tray, wiring them correctly, and reassembling the unit. Specific wiring diagrams are provided for two-battery and four-battery tray connections, depending on the UPS model.
  • Ordering Replacement Batteries: Replacement batteries should be ordered through WattBox Support.
• Battery Disconnection for Replacement: It's important to note that when batteries are disconnected for replacement, connected equipment is not protected from power outages.
• Battery Status Monitoring: The LCD display provides a "Battery Status" indicator, showing the current battery level in 25% increments. It also indicates if there is a "Battery Fault" or "Low Battery" capacity.
• Troubleshooting: The manual includes a troubleshooting guide for common symptoms, possible causes, and remedies. This covers issues such as the UPS behaving as if power is out, constant fan operation, audible alarms, and fault codes. For complex issues, contacting technical support is recommended.

WattBox WB-UPS-1500-8 Specifications

General

Brand	WattBox
Model	WB-UPS-1500-8
Category	UPS
Language	English