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General| Capacity | 2TB |
|---|---|
| Interface | USB 3.0 |
| Backup Software | WD SmartWare Pro |
| Compatibility | Windows, Mac |
| Brand | Western Digital |
| Model | WDBCTL0020HWT |
| Color | White |
| Product Type | Network Attached Storage |
Guide to using the WD support website for downloads, registration, and knowledge base.
Phone numbers and contact information for WD technical assistance.
Instructions on registering the product online for updates and offers.
Guidelines for safe installation, use, and servicing to prevent hazards.
Essential product details to note for setup and technical support.
Introduction to the WD My Cloud's high-performance personal cloud storage.
Key product capabilities like centralized storage, remote access, and backups.
Necessary operating systems, browsers, network, and internet for setup.
Guidance on selecting a suitable place for the drive for maximum efficiency.
Care instructions for unpacking and installing the drive to prevent damage.
Diagrams showing the front and back views of the device's ports and indicators.
Step-by-step guide to connect the WD My Cloud to a home network.
Explanation of front panel LED states for device status indication.
Detailed steps for setting up the device via the online installer.
Initial setup for creating a personal cloud account and user access.
Alternative methods for setup and usage without the installer.
Instructions on accessing the device's Public share folder.
Overview of WD SmartWare Pro features for automatic data protection.
Guide to using Windows 7's built-in backup tools with the device.
Guide to using Windows 8 File History for automatic backups.
Instructions for performing Mac backups using Apple Time Machine.
Steps to install the WD Quick View utility on macOS for system management.
How to access the WD Quick View menu and its various options.
How to view drive capacity and temperature using WD Quick View.
Recommended methods for safely powering down the WD My Cloud device.
Various methods to access the WD My Cloud management dashboard.
Overview of the dashboard interface, navigation, and status overview.
Guide on how to access support resources and contact WD.
Step-by-step instructions for creating new user accounts for the device.
Detailed steps for creating new public or private shares for file storage.
Methods to open and access shared folders from your computer.
How to enable remote access for the entire WD My Cloud device.
How to grant remote access rights to specific users via web or mobile.
Overview of mobile apps for accessing and managing files remotely.
Steps for first-time and returning users to log in via the web interface.
Settings for device name, language, cloud access, and energy saver.
Enabling/disabling remote access and checking connection status.
Enabling/disabling and configuring Time Machine backups for Macs.
Information on checking and updating the WD My Cloud device firmware.
Running quick or full tests to diagnose device problems and performance.
Restoring the device to factory defaults (system only, quick, or full).
Procedures for safely rebooting or shutting down the WD My Cloud device.
Step-by-step guide to create a backup snapshot (safepoint) of the device.
Steps to restore data from a safepoint to a new or factory-fresh device.
Overview of the WD My Cloud as a media server for DLNA/iTunes streaming.
How to enable or disable DLNA and iTunes media streaming features.
How to stream music from the device using the iTunes application.
How to connect a USB drive to the device's expansion port for storage.
How to map a connected USB drive as a network drive in Windows.
Basic checks for common connection and status issues before advanced troubleshooting.
Methods to reset the device to factory settings using the reset button.
Solutions for common issues like LEDs not lighting or router failure.
Information regarding FCC, ICES/NMB-003, Safety, CE, and GS compliance.
Details on obtaining service and the terms of the limited warranty.
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