Troubleshooting Guide
-18-
Icing Up
In the unlikely event that your
WhisperKOOL unit is icing up in front,
unplug the unit for 24 hours and allow the
ice to melt away. Plug the unit back in and
test on the by-pass plug for 24 hours
(refer to page 8). Within the 24 hour
period the unit should not develop ice and
should be generating cold air. If the unit
is functioning properly when on by-pass,
the icing may have been a result of a
faulty thermostat (see page 17). If while
on by-pass, the unit continues to form ice,
first check that all 4 fans are working.
Secondly, check to see if the unit is
blowing cold air. If the air is cool to luke
warm, but not cold
, the unit requires
further service. The WhisperKOOL may
have low refrigerant.
Please contact Customer Service for
assistance and guidelines.
Your options to resolve this problem are
either to send the unit back to the factory
or disassemble the unit and clear the
clogged drain line yourself. However,
unauthorized repairs will void warranty.
Please contact Customer Service for
assistance and instructions.
Water Leaking, Rear
The WhisperKOOL product is designed to
dissipate excessive moisture by collecting
it in the compressor pan and using the
natural compressor heat along with a
heating element to remove condensate.
Operating the WhisperKOOL in
excessively humid conditions can cause
the unit to accumulate more condensation
(water) then the unit can dissipate while
operating, resulting in leakage. In order
to resolve this issue, the unit is designed
with both a Condensate Evaporator
control switch and an external drain line
(see page 10). The Condensate
Evaporator switch will allow you to
operate the heating element continuously
whether the unit is operating or not. (See
Condensate Evaporator on page 10.)
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