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Widex DEX Sound Assist User Manual

Widex DEX Sound Assist
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WSAUD A/S Nymoellevej 6, DK-3540 Lynge, Denmark
https://global.widex.com
Manual no.:
9 514 0562 094 01
Issue:
2022-07
9 514 0562 094 01
USER INSTRUCTIONS
WIDEX Sound Assist
GB
ES
FR
IT
JP
SC
US

Table of Contents

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Widex DEX Sound Assist Specifications

General IconGeneral
BrandWidex
ModelDEX Sound Assist
CategoryPersonal Care Products
LanguageEnglish

Summary

YOUR WIDEX SOUND ASSIST DEVICE

Welcome

Introductory text for the device.

Intended use

Explains the primary purpose and functions of the device.

Warnings

General Safety Warnings

Covers critical safety information including handling and environmental conditions.

Sound Assist at a glance

Device Components Overview

Identifies key parts like buttons, ports, and indicators.

USING SOUND ASSIST

Pairing the Device

Step-by-step guide for connecting to hearing aids and smartphones.

Resetting Pairings

Procedure to clear device pairings.

Device Range

Specifies maximum operational distances for various functions.

Powering On and Off

Instructions for turning the Sound Assist on and off.

Operating Mode Selection

How to change between different device operating modes.

Adjusting Stream Volume

Controls for increasing or decreasing audio stream volume.

Button Lock Functionality

How to lock buttons to prevent accidental activation.

Wearing the Sound Assist

Guidance on attaching and positioning the device.

Remote Microphone Features

Using the device for single or multiple speaker audio capture.

Muting Microphones

How to mute and unmute the device's microphones.

Bluetooth Streaming Features

Using the device for handsfree calls and audio streaming via Bluetooth.

Handsfree Phone Calls

Managing incoming and outgoing phone calls.

Audio Streaming

Streaming audio from connected Bluetooth sources.

Telecoil Streaming

Connecting to and streaming audio from telecoil systems.

Remote Control Functions

Using the device to control hearing aid programs and volume.

Changing Program

How to change hearing aid programs.

Adjusting the Sound

Fine-tuning the audio volume levels.

Charging the Device

Instructions for connecting the device to a power source.

Using the MOMENT App

Information on downloading and using the companion mobile application.

Light Indicator Guide

Explains the meaning of different LED indicator behaviors.

MAINTENANCE

Device Cleaning and Care

Procedures for keeping the device clean and in good working order.

TROUBLESHOOTING

Device Not Working

Solutions for common problems like no power or out of range.

Sound Issues

Troubleshooting steps for when no sound is heard.

Pairing and Connectivity Issues

Resolving issues related to device pairing and compatibility.

REGULATORY INFORMATION

EU Directives and Compliance

Details on compliance with relevant EU directives and radio transmission specs.

Disposal Guidelines

Information on proper disposal of the device and its components.

SYMBOLS

Explanation of Device Symbols

Defines common symbols used on product labels and in instructions.

FCC AND ISED STATEMENTS

FCC Regulatory Statements

Information regarding FCC ID, rules, and operating conditions.

ISED Regulatory Statements

Information regarding ISED ID, rules, and operating conditions.

RF Radiation Exposure Compliance

Compliance with radio frequency radiation exposure limits.