Additional information for hearing aids with silver-zinc rechargeable batter-
ies:
LEDs on
charger
Possible cause Solution
There is no
light
The hearing aid is not
placed correctly in the
charger
Make sure to place the hearing
aids correctly in the charger
The charger is not con-
nected
Make sure that the USB cable is
connected to a wall adapter
One or both
LEDs are solid
red
The battery will not
charge
Make sure that the battery is a
ZPower rechargeable battery and
not a non-rechargeable zinc-air
battery
Both LEDs
flash red
Temperature is out of
range. Charging will re-
start as soon as the tem-
perature is within range
Move the charger to an environ-
ment between 10°C (50°F) and
40°C (104°F)
NOTE
If the problems persist, contact your hearing care professional for assistance.
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