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PROBLEM SOLUTION
If the product is not working properly, please check the following:
Problem Possible reasons Solutions
Coffee maker
does not start the
brewing process
Power cord is not plugged
in.
No water in the water tank
(flashes in the start button)
Plug into power socket
Fill the water tank
Coffee maker
stops
Limescale in the product Descale the coffee maker
The coffee is not
hot enough
The glass jug is very cold Preheat the jug with hot
water
Filter holder
overflowing
The valve at the bottom of
the filer holder is closed
Coffee too finely ground
Place the jug correctly
under the filter holder
Use filter coffee
Descaling
• Use a commercially available descaling detergent.
• Descaling should be done, as needed. In areas with hard water, descaling
must be done regularly.
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