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WizarPOS Q3 - User Manual

WizarPOS Q3
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01 Packing List
1
WIZARPOS Q3
2
USB Cable
3
3.8V Lithium Battery
Magnetic Card Reader
Intelligent Security
Thank you for using the product of WizarPOS !
Certification in progress ...
1
2
Left Right
3
4
5
6
4
3
2
1
1
32
2
5
6
7
3
4
1
5
Power Indicator
6
Menu Button
4.0”Capacitive Touch Screen Home Button
7
Return Button IC Card Reader
1
2
4
3
4 CTLS Indicators
4
5
Volume Down Key
Lanyard Hole
Power Key
6
Volume Up Key USB Type-C Port
1
3
2
Top
Bottom
2
3 4
1
3
Lanyard Hole IC Card Reader
4
Magnetic Card Reader MIC
2
1
Magnetic Card Reader
4
5
Camera
Speaker
Fill Light
6
Battery Compartment Cover Contactless Card Reader
1
3
2
2
3
1
4
5
6
Battery Connector
3
4
Micro SIM Card Slot
TF Card Slot
SAM Card Slot or
Second SIM Card Slot
1
2
02 Front View
03 Left / Right View
04 Top / Bottom View 05 Back View
06 Back View
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Summary

Packing List

WIZARPOS Q3 Device

The WIZARPOS Q3 payment terminal device itself.

USB Cable

Accessory cable for charging and data transfer.

Lithium Battery

Rechargeable power source for the device.

Device Hardware Overview

Front Panel Features

Power indicator, touch screen, buttons, and card readers.

Side Panel Ports and Controls

Lanyard hole, volume, power keys, and USB-C port.

Top and Bottom Features

Physical layout including lanyard hole and battery cover.

Rear Panel Components

Camera, speaker, MIC, and contactless card reader.

Internal Connectivity Slots

Battery connector, SIM, TF, and SAM card slots.

Operating Instructions and Setup

Before Use

Initial setup steps for the device, including battery installation and charging.

Power On and Off

Procedures for turning the device on, off, and controlling the LCD.

System Setup

Accessing and performing initial setup via the setup interface.

Payment and Bank Card Operations

Instructions for payment processing and handling bank cards.

Technical Specifications

Hardware and Software Details

Processor, memory, display, scanner, and security certifications.

Connectivity and Storage

Card readers, communication modules, USB, and SIM/TF/SAM slots.

Physical Attributes

Dimensions and weight of the POS terminal.

Safety Precautions and Regulations

Environmental Conditions

Recommended operating and storage temperature and humidity.

General Safety Warnings

Precautions against unauthorized modification, chemical use, and physical damage.

Battery Safety

Guidelines for handling, charging, and replacing the battery to prevent hazards.

Environmental Protection Information

Harmful substances list and eco-friendly use period logo explanation.

Warranty and Support

WizarPOS Warranty Policy

Details on warranty period, coverage, and service.

Warranty Limitation Clause

Situations and reasons not covered under warranty policies.

After-Sale Service Contact

Hotline and website for customer support and information.

FCC Compliance Statement

FCC Rules Compliance

Device compliance with Part 15 of FCC Rules and potential interference.

RF Exposure Information

Government requirements for radio wave exposure and SAR limits.

SAR Compliance Measures

Maintaining compliance via accessory use and separation distances.

Overview

The WizarPOS Q3 is an intelligent and secure point-of-sale (POS) terminal designed for various payment operations. This device integrates multiple functionalities, including card reading, barcode scanning, and secure transaction processing, all within a compact and user-friendly form factor.

Function Description:

The WizarPOS Q3 serves as a versatile payment terminal, supporting a wide range of transaction methods. It features a 4.0-inch capacitive touch screen for intuitive user interaction and a comprehensive set of card readers. For magnetic stripe cards, it includes a bi-directional magnetic card reader (MSR) that supports Tracks 1, 2, and 3. Integrated circuit (IC) cards can be inserted into the dedicated IC card reader, which is EMV Level 1 & Level 2 compliant. Contactless payments are facilitated by the contactless card reader, supporting ISO14443 Type A & B, Mifare, Mastercard Paypass, Visa Paywave, expresspay, and D-PAS. Additionally, the device is equipped with a 1D and 2D barcode scanner, allowing for efficient product scanning and inventory management.

Communication capabilities are robust, including GSM, WCDMA, FDD-LTE, TDD-LTE for cellular connectivity, Wi-Fi for local network access, and Bluetooth 4.0 for peripheral connections. An integrated microphone and speaker enable audio interactions, potentially for voice prompts or customer service. The device runs on a secure Android platform, based on Android 7.1, ensuring a familiar and adaptable operating environment for various payment applications.

Important Technical Specifications:

  • Software Platform: Secure Android, based on Android 7.1
  • Processor: Qualcomm + Secure Chip
  • Memory: 1GB RAM, 8GB Flash
  • Display: 4.0-inch color LCD with touch panel (480 x 800 resolution)
  • Scanner: 1D and 2D barcode scanner
  • Security Certification: PCI PTS 5.x (in progress)
  • Contactless Card Support: ISO14443 Type A & B, Mifare, Mastercard Paypass, Visa Paywave, expresspay, D-PAS (EMV Level 1 compliant)
  • IC Card Support: ISO7816, EMV Level 1 & Level 2 compliant
  • MSR Support: ISO7811, Track 1/2/3, Bi-direction
  • Slots: 1 SIM card, 1 SAM card, 1 TF card
  • Communication: GSM, WCDMA, FDD-LTE, TDD-LTE, Wi-Fi, BT4.0
  • Audio: Built-in microphone, speaker
  • USB: USB Type-C OTG, USB 2.0 HS compliant
  • Battery: 3.8V, 3000mAh Lithium Battery
  • Charging: 5V 2A adapter, supports USB charging
  • Dimensions: 136.5 x 72.5 x 21 mm
  • Weight: 205g
  • Operating Temperature: 0°C to 45°C (32°F to 113°F)
  • Operating Humidity: 10% to 93% (No condensation)
  • Storage Temperature: -20°C to 60°C (-4°F to 140°F)
  • Storage Humidity: 10% to 93% (No condensation)

Usage Features:

The WizarPOS Q3 is designed for ease of use, starting with its simple power-on process by pressing the "power" key for 3 seconds. The device boots into a secure Android desktop, where users can access payment applications and system settings. The 4.0-inch touch screen allows for intuitive navigation and data entry.

For card operations, users can insert IC cards face up into the IC card reader, swipe magnetic stripe cards bi-directionally with the stripe facing the screen, or tap contactless cards near the reader area. The device includes a power indicator, CTLS indicators, and dedicated buttons for menu, home, and return functions, enhancing user experience. Volume up/down keys and a power key are also present for convenient control.

The device's compact and lightweight design (205g) makes it portable, suitable for various retail and service environments. It includes a lanyard hole for secure carrying. The USB Type-C port supports OTG functionality and high-speed data transfer, allowing for connectivity with other devices and efficient charging.

Maintenance Features:

The WizarPOS Q3 incorporates several features and guidelines to ensure its longevity and proper functioning. Users are advised to install the battery and charge the device before first use. The battery is a 3.8V 3000mAh Lithium Battery, and the device supports 5V 2A adapter charging.

For troubleshooting, the manual provides guidance on common issues such as mobile network connectivity (checking data function, APN, SIM service), display instability (disconnecting charger if voltage is unstable), and slow operation (stopping unnecessary active apps).

The device comes with a product warranty policy, offering one year for the POS and charger, and six months for the battery cell. Free repair/replace service is provided for non-artificial product failures within the warranty period. However, the warranty is limited and does not cover unauthorized maintenance, OS changes, third-party app issues, improper use (falling, squeezing, hitting, soaking, burning), lack of a warranty card, or expired guarantee period.

Environmental protection is emphasized, with the device designed to comply with RoHS regulations. The manual includes a list of harmful substances and an environment-friendly use period logo, indicating that the product will not leak harmful substances under normal usage conditions for a specified period (10 years). Users are encouraged to recycle the POS, charger, and battery according to local environmental rules.

Safety precautions include warnings against unauthorized refitting, using third-party apps, exposing the device to heavy sunlight, using sharp objects on the screen, and throwing the device as common household garbage. It is crucial to use the original battery and charger to prevent damage or injury. The battery should not be put into fire, immersed in water, or short-circuited. If the battery is deformed or exhibits abnormal heat, it should be discontinued and replaced.

WizarPOS Q3 Specifications

General IconGeneral
BrandWizarPOS
ModelQ3
CategoryTouch terminals
LanguageEnglish

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