20
Condensation forms inside the unit
This is normal during periods of higher
humidity (summer) and with frequent door
o
penings.
Are the door and drawers (Model 427R)
closing and sealing properly?
Condensation forms outside the unit
During periods of high humidity, some
condensation may appear on outside
surfaces. The condensation will disappear
when the humidity drops. Be sure that the
door and drawers (Model 427R) are closing
and sealing properly. If condensation
persists, contact your Sub-Zero authorized
service center.
You need product information
Call Sub-Zero Customer Service at
800-222-7820 or visit our website,
subzero.com, for planning, installation
and product information.
You need service
If service is necessary, maintain the quality
built into your Sub-Zero unit by calling a
Sub-Zero authorized service center.
T
o obtain the name and number of a
Sub-Zero authorized service center, check
the Contact & Support section of our
website, subzero.com or call Sub-Zero
Customer Service at 800-222-7820.
When calling for service, you will need the
model and serial number of your unit. For
Models 424 and 424FS, the model and
serial number plate is located on the under-
side of the top wall. For Models 427 and
427R, it is attached to the underside of the
control panel. For Model 430, the plate is
located inside the door near the top hinge
on the main frame extrusion.
TROUBLESHOOTING
If your Wine Storage unit is not operating
properly, refer to the following Trouble-
s
hooting guide before calling your Sub-Zero
authorized service center or dealer. This guide
will save you time and trouble and may help
y
ou avoid the expense of a service call.
The Wine Storage unit is not operating
Is there electrical power to the unit?
Is your home circuit breaker or fuse on?
Is the unit on? Depress the
UNIT ON/OFF
key pad.
Is the condenser area clean?
The Wine Storage unit is warmer than
usual
Is the control set properly?
Is the condenser area clean?
Have the door or drawers (Model 427R)
been open for a long time?
The Wine Storage unit runs for long periods
of time
Is the condenser area clean?
On hot days and in warm room tempera-
tures, the compressor runs longer.
Have the door or drawers (Model 427R)
been open for a long time?
Have you recently added a large amount
of wine?
TROUBLESHOOTING GUIDE
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