1) Please try to use larger size treats to put into the camera to toss it. So sensors inside the
camera are better able to detect treats, so the camera only toss the treats once.
4.The dog camera toss much treats at once?
1) Check if the message reminder button on the app is open.
2) Check if your phone has authorized the right to the APP, and please
go to the phone “settings” page to set.
3) Cannot receive push when it is offline.
4) If the device is only battery powered, no push will be received.
5. Can't get push notifications on your phone?
1) The device responds slowly because the WiFi signal is not good. Please put the
device close to the router.
2) Reset the feeder to factory settings and connect it again.
3) Provide the registered account of app and firmware version number to contct us to check.
6. APP shows "The request timed out"
It can hold about 1 cup food.
7. How much food can the device hold?
(support@wopet.com)
If the connection fails, please provide the information to contact our after-sales
team, we'll get back to you within 24 hours.
1. Your order number
2. Register account of wopet app
3. The video failed to connect
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