EN
2 in 1: Portable Power 
Cleaner/Water Sprayer
17
TROUBLESHOOTING
Symptom Possible causes Solution
Machine turns on but it does 
not draw any water or there 
is not sufficient pressure.
Power nozzle is too high from the 
water source surface.
Lower the machine below 5ft/1.5m.
Hose filter is blocked. Take out the hose filter and rinse 
the parts with clean water. (See Fig. 
T1, T2)
The users garden hose is not well 
connected to the machine.
Check and reattach the garden hose 
tightly. (See Fig. G3)
Hose adapter looses.
The filter screen is missing. (See 
Fig. G2)
Tighten the hose adapter securely 
with a spanner.
Contact WORX service agent to get a 
filter screen.
Pump, hose, or other parts are 
frozen due to outside temperatures.
Wait for the pump, hose or other 
parts to thaw.
Hose kinks. Straighten out the hose.
Multi-spray nozzle leaks.
The nozzle pattern does not spray 
correctly.
Make sure the nozzle pattern symbol 
aligns with the indicator mark on tool. 
Fixing nail of the multi-spray nozzle 
loosens. 
Tighten it with a hex key.
Outlet pressure increases 
suddenly.
Multi-spray nozzle is blocked. Replace with a new multi-spray 
nozzle.
Machine drains out water 
after stopping.
There is water remaining in the 
lance and pump after stopping.
Drain all the water completely 
before storage.
Soap accessory cannot spray 
out any detergent.
Blockage in the soap bottle. Clean it with fresh water.
Machine does not start.
The battery pack is not attached well. Reinstall the battery pack.
Battery pack is empty. Replace with a new battery pack or 
recharge the battery pack.
Defective battery. Replace with a new battery pack.
Machine pressure is not 
consistent.
Additional air could be sucked into 
the machine.
Check connection between the hose 
adapter and the hose.
It is at low pressure setting. No action need.
Machine stops automatically.
Battery pack is empty. Replace with a new battery pack or 
recharge the battery pack.
The multi-spray nozzle is blocked. 
The current protection is activated.
Remove the multi-spray nozzle and 
turn on the machine. If the machine 
works normally, replace with a new 
multi-spray nozzle.