Wren V5BT - Bluetooth Connection Errors; No Audio Playback

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15
Questions? Visit wrensound.com/support for additional help.
Problem Possible Solutions
Paired
Bluetooth®
device will not
connect
• If your device requires a passkey, make sure you entered 0000
(four zeroes).
• Turn the V5BT o and on again.
• Clear the speaker memory (see Step 4 on page 11). Remove the Wren
speaker from the list of paired devices on your Bluetooth device.
Then pair the device and the Wren speaker again.
Speaker
indicates a
connection,
but is not
playing music
• Turn o or disable Bluetooth on all other paired devices nearby,
then reconnect the source device you want to hear.
• Turn the V5BT o and on again.
• Make sure the transport controls of the audio device are set to
playback audio.
• Make sure your Wren V5BT is not muted, and the volume is up.
• Make sure your Bluetooth®-enabled device is playing audio.
No audio
from a
Bluetooth®
device
• Make sure your Bluetooth device and/or your V5BT are not positioned near
other devices that generate electromagnetic interference, e.g., cordless
phones, microwave ovens, wireless routers, or other Bluetooth devices.
• Refer to the owner’s guide or technical support for your Bluetooth device
to make sure you know how it pairs with other Bluetooth devices.
• Make sure your Wren V5BT is not muted, and the volume is up.
• Make sure your Bluetooth®-enabled device is playing audio.
• Your Bluetooth device may be out of range – try moving it closer to
your V5BT.
• Turn the V5BT o and back on.