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Need help?Do you have a question about the Wyze Cam v1 and is the answer not in the manual?
Issues with incorrect SSID or connecting to 5GHz networks.
Unable to acquire an IP address from the router, often due to incorrect password.
Problem with outdated WEP security, requires WPA/WPA2.
Explains common reasons for connection failure during app setup.
Wi-Fi network may not allow data transmission outside the network.
Camera freezes during the 1/3, 2/3, or 3/3 loading process.
Verifies card compatibility (8/16/32GB) and correct FAT32 formatting.
Troubleshooting steps for not receiving alerts even when videos are recorded.
Camera may be in Night Vision mode; toggle it on/off.
Troubleshooting sound issues, potentially related to a recent software update.
Guide to using the RouteThis app to diagnose network connectivity problems.
Specific steps to factory reset the Wyze Cam WYZEC1 model.
Specific steps to factory reset the Wyze Cam WYZEC2 model.
General| Resolution | 1080p Full HD |
|---|---|
| Storage | MicroSD card slot (up to 32GB) |
| Motion Detection | Yes |
| Sound Detection | Yes |
| Field of View | 110° |
| Night Vision | IR LEDs, up to 30 feet |
| Audio | 2-way audio |
| Connectivity | Wi-Fi 802.11 b/g/n |
| Power | 5V/1A via USB |
| Operating Temperature | 32°F to 104°F (0°C to 40°C) |
| Weight | 3.5 oz |
