Xiaomi G11 - FAQ

13
FAQ
Issue Possible Cause Solution
The vacuum cleaner
does not work.
Baery is depleted. Charge the vacuum cleaner before use.
Airway is blocked or filter is clogged.
Clear any blockages from the suction opening or airway passage
and clean the filter.
Filter is not installed or dust compartment is
not securely closed.
Ensure the filter and dust compartment are installed correctly.
Baery has an overheating protection.
Wait until the baery temperature returns to normal, then resume
use.
The suction power
reduces.
Dust compartment is full or filter is clogged. Empty the dust compartment and clean the filter.
Brush head is clogged. Clear any blockages in the aachment.
Poor baery life.
Baery is not fully charged. Charge the vacuum cleaner before use.
Dust compartment is full or filter is clogged. Empty the dust compartment and clean the filter.
Brush aachment or brush head is clogged. Clear any blockages in the aachment.
The vacuum cleaner is
unable to charge.
The power supply being used is not genuine. Only use the genuine power supply to charge the vacuum cleaner.
The baery charges
slowly.
The baery temperature is too low or too
high.
Wait until the baery temperature normalizes, then resume use.