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Xiaomi Redmi Note 10S - User Manual

Xiaomi Redmi Note 10S
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Redmi Note 10S
Quick Start Guide
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Summary

MIUI

Safety and Compliance

RF Exposure Information

This mobile phone has been designed to comply with applicable safety requirements for exposure to radio waves.

Usage Advice

It is recommended to use a wireless handsfree system when making a call and keep calls short for certain users.

Important Safety Information

Provides SAR limits for India and specific safety advice for mobile device usage.

E-Waste Management

Xiaomi products conform to E-Waste (Management) Amendment Rules, 2018 regarding hazardous substances.

WEEE and Product Disposal

How to Dispose of This Product

Instructions on returning products for recycling, including Do's and Don'ts for handling and disposal.

Device Information and Disclaimers

E-label

Accessing electronic label for certification information via device settings.

Disclaimer

User guide publication details, illustration notes, and device design information.

Xiaomi Warranty Information

Handsets Limited Warranty

Details limited warranty period, scope of warranty, and service for Xiaomi handsets and accessories.

Warranty Service and Conditions

Covers warranty validity, diagnostic tests, required information, and exclusions from warranty coverage.

Out of Warranty and Defects List

Defines 'Out of Warranty' conditions and lists common performance defects for mobile phones and accessories.

Summary

MIUI

Safety and Compliance

RF Exposure Information

This mobile phone has been designed to comply with applicable safety requirements for exposure to radio waves.

Usage Advice

It is recommended to use a wireless handsfree system when making a call and keep calls short for certain users.

Important Safety Information

Provides SAR limits for India and specific safety advice for mobile device usage.

E-Waste Management

Xiaomi products conform to E-Waste (Management) Amendment Rules, 2018 regarding hazardous substances.

WEEE and Product Disposal

How to Dispose of This Product

Instructions on returning products for recycling, including Do's and Don'ts for handling and disposal.

Device Information and Disclaimers

E-label

Accessing electronic label for certification information via device settings.

Disclaimer

User guide publication details, illustration notes, and device design information.

Xiaomi Warranty Information

Handsets Limited Warranty

Details limited warranty period, scope of warranty, and service for Xiaomi handsets and accessories.

Warranty Service and Conditions

Covers warranty validity, diagnostic tests, required information, and exclusions from warranty coverage.

Out of Warranty and Defects List

Defines 'Out of Warranty' conditions and lists common performance defects for mobile phones and accessories.

Overview

This document serves as a Quick Start Guide for the Redmi Note 10S, providing essential information for users to get started with their new device, understand its features, and adhere to important safety and warranty guidelines.

The Redmi Note 10S is a smartphone designed for everyday use, featuring a modern design with a full-screen display. On the right side of the device, users will find the Volume Buttons, which allow for adjustment of audio levels, and the Power Button, used for turning the device on/off and locking/unlocking the screen. The bottom of the device houses a USB Type-C Port, which is the primary interface for charging and data transfer. The device's screen displays a digital clock, showing the time and date, indicating its readiness for use.

To begin using the Redmi Note 10S, users are instructed to long-press the power button to turn on the device. Once powered on, the device will guide the user through on-screen instructions to configure it for first-time use. This setup process typically involves selecting language, connecting to Wi-Fi, and setting up accounts. For more detailed information and assistance, users can visit the official Xiaomi website, specifically the global service and user guide section.

The Redmi Note 10S comes pre-installed with MIUI, Xiaomi's customized Android-based operating system. MIUI is known for its frequent updates and user-friendly features, which are often developed based on suggestions from a large global community of active users. This ensures a continuously evolving and optimized user experience. Further information about MIUI can be found on en.miui.com.

A key feature of the Redmi Note 10S is its SIM card tray, which supports dual nano-SIM cards and a Micro SD card. This allows users to have two active phone numbers simultaneously or to expand the device's storage capacity. The dual 4G SIM functionality is offered by select telecom operators and may not be available in all regions. When both SIM card slots are in use, either card can be designated as the primary card for calls and data. The device also supports VoLTE (Voice over LTE), which is dependent on the telecom operator and region. The system may automatically update to ensure optimal network performance, with details available in the device's system version information.

Users are cautioned against inserting non-standard SIM cards into the SIM card slot, as this can cause damage. Furthermore, a critical safety warning advises users not to disassemble the device, as this can void the warranty and potentially cause harm.

Regarding RF exposure, the Redmi Note 10S is designed to comply with applicable safety requirements for radio wave exposure, adhering to the Indian SAR standard. The SAR level for mobile devices is limited to 1.6 Watt/Kg, averaged over 1 gram of body tissue. The SAR Head value for this device is 0.864 W/Kg, and the Body SAR value is 0.863 W/Kg (at a distance of 15 mm).

Usage advice includes recommendations for safe and optimal use. It is suggested to use a wireless handsfree system (headphones or headset) with a low-power Bluetooth emitter when making calls to reduce direct exposure. The device's Specific Absorption Rate (SAR) complies with safety requirements. For vulnerable groups such as children, adolescents, and pregnant women, it is recommended to keep calls short or to use text messages instead. Using the mobile device in areas with good signal quality is also advised. For individuals with active medical implants, it is recommended to maintain a distance of at least 15cm between the mobile device and the implant during use.

Important safety information also covers battery handling. A caution warns that there is a risk of explosion if the battery is replaced by an incorrect type, and used batteries should be disposed of according to instructions. To prevent possible hearing damage, users should avoid listening at high volume levels for extended periods. More comprehensive safety information is available on www.mi.com/en/certification.

The device features an electronic label for certification information, which can be accessed through the device's settings under "About phone" and then "Certification," or by searching "Certification" in the settings bar.

The Redmi Note 10S is designed with Corning® Gorilla® Glass 3, providing enhanced durability and scratch resistance for the display.

Maintenance features include guidelines for E-Waste disposal. Xiaomi products conform to the requirements for reducing hazardous substances as per the E-Waste (Management) Amendment Rules, 2018. The device's components meet specific limits for hazardous substances like Lead (Pb), Cadmium (Cd), Mercury (Hg), Hexavalent chromium (Cr6+), Polybrominated biphenyls (PBBs), and Polybrominated diphenyl ethers (PBDEs). For detailed E-Waste information, users can refer to www.mi.com/in/service/recycling_guide.

The WEEE (Waste Electrical and Electronic Equipment) symbol, depicted as a crossed-out wheelie bin, signifies that the product should not be disposed of with municipal waste. Instead, it should be returned to a nearby authorized Collection Centre, registered Dismantler or Recycler, or a Xiaomi Service Centre for proper recycling due to the hazardous nature of E-Waste.

To dispose of the product, users can carry it to the nearest Xiaomi service centre, call the toll-free number 1800 103 6286, or email service.in@xiaomi.com.

Do's for handling the product include:

  • Always refer to the product catalogue for end-of-life equipment handling information.
  • Ensure that only Authorized Service Personnel or Service Centers repair and handle electronic products.
  • Always contact Authorized E-Waste Recyclers for disposal of end-of-life products.
  • Drop used electronic products, batteries, or accessories at the nearest authorized E-Waste Collection Centre or Point.
  • Separate packaging material for recycling where possible.
  • Disconnect the battery from the product and protect any glass surface from breakage.
  • Charge the device only with the included or Xiaomi authorized cable and power adapter to prevent fire, electric shock, or damage.

Don'ts for handling the product include:

  • Do not dismantle electronic products on your own.
  • Do not throw electronics in bins marked "Do not Dispose."
  • Do not give E-Waste to informal or unorganized sectors like local scrap dealers or rag pickers.
  • Do not dispose of the product in garbage bins with municipal waste that ends up in landfills.

The operating temperature for the Redmi Note 10S is between 0 °C and 40 °C. It is recommended to install the adapter near the device in an easily accessible position.

The document also outlines Xiaomi's warranty notice. This limited warranty applies to Xiaomi products, covering defects under normal use circumstances. Xiaomi provides free repair and/or replacement services within the warranty period at its discretion. The hardware product has a 1-year warranty, while the original battery, charger, and other accessories packaged with the product have a 6-month warranty, covering labor and parts with carry-in service.

The limited warranty starts 10 days from the invoice date. During the warranty period, if an accessory defect is confirmed by a Xiaomi authorized service center, free replacement service will be provided. This warranty is valid only in India and does not cover international warranty service. Warranty services are exclusively performed by Xiaomi or its authorized service centers.

Xiaomi may conduct diagnostic tests to identify failure causes. Before service, customers should back up data and remove confidential information, as Xiaomi is not responsible for data loss. Prior to contacting service, customers should have the model, serial number, IMEI number, full address, contact information, and a copy of the purchase invoice/receipt ready.

The warranty does not cover specific cases, including:

  • Illegible, removed, erased, defaced, altered, or tampered product serial number, IMEI number, or warranty seal.
  • Missing accessories or external parts.
  • Damage to the outer surface (cracks, dents, scratches on cases, screens, camera lenses, buttons, attachments).
  • General maintenance, password reset assistance, cleaning, application update/installation, product demonstration, or any service other than repair/replacement.
  • Deterioration due to normal usage and tearing (rust, stains).
  • Any other circumstances contradicting business ethics.

Xiaomi will determine if a product is "Out of Warranty" based on specific standards. Repair of out-of-warranty products will be quoted separately and provided upon service fee payment. Reasons for being out of warranty include violation of warranty terms, invalidated warranty, expired warranty, or customer-induced damage (self-repairs, water exposure, misuse, alteration, failure to comply with the product manual).

A Handsets Defects List provides examples of performance defects covered, such as screen failure, inability to start or make calls, abnormal vibration/ring, abnormal shutdown, poor SIM card contact, button failure, sound issues, and shell crack damage. For chargers, the defect is if the original charger doesn't work. For batteries, if the mobile phone doesn't work after full charge or doesn't accept charge. For data cables, if they don't work.

For more details, users can call the hotline: 1800 103 6286, visit the official website: www.mi.com/in, email service.in@xiaomi.com, or contact @miindiasupport on Twitter.

The document concludes by stating that Xiaomi Communications Co., Ltd. is the manufacturer, the brand is Redmi, and the model is M2101K7BI. All rights are reserved by Xiaomi Inc.

Xiaomi Redmi Note 10S Specifications

General IconGeneral
Display6.43 inches, AMOLED, 1080 x 2400 pixels
ProcessorMediaTek Helio G95
Storage64 GB / 128 GB
Rear Camera64 MP + 8 MP + 2 MP + 2 MP
Front Camera13 MP
Operating SystemAndroid 11, MIUI 12.5
Dimensions160.5 x 74.5 x 8.3 mm
Weight178.8 g
NetworkGSM / HSPA / LTE
SIMDual SIM (Nano-SIM, dual stand-by)
USBUSB Type-C 2.0
SensorsFingerprint (side-mounted), accelerometer, gyro, proximity, compass
RAM6GB
Battery5000 mAh
ColorsOnyx Gray, Ocean Blue, Pebble White
BluetoothA2DP, LE

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