17
Troubleshooting
Please check the water level in the clean
water tank and refill it if necessary.
Pour out dirty water from the dirty water
tank and clean the dirty water tank.
Check and clean the washboard base.
Install the clean water tank properly in place.
Install the dirty water tank properly in place.
Clear any foreign objects which may block
or obstruct the laser distance sensor, or
move the robot vacuum to a new location
and reactivate it.
Part of the robot vacuum may be off the
ground. Re-position the robot vacuum and
restart it. This error may also occur if the
cliff sensor is dirty. Wipe off the dirt from
the cliff sensor.
The collision sensor may be stuck. Gently
tap it several times to remove any foreign
objects. If nothing falls out, move the
robot vacuum to a different location to
start.
A wheel may be off the ground.
Re-position the robot vacuum and
reactivate it.
The robot vacuum may be caught or stuck.
Clear away any obstructions around it.
Install the dust compartment and the
filter, and make sure they are secured in
place.
Install the washboard properly in place.
The robot vacuum could not sense the
position of the mop-cleaning station. Put
the robot vacuum back to the
mop-cleaning station to charge.
The robot vacuum cannot be turned on
normally due to a low baery. Put the
robot vacuum back to the mop-cleaning
station to charge.
Error Messages Possible Causes and Solutions Error Messages Possible Causes and Solutions
The dirty water tank
is full. Please clean
it in time.
The washboard is
not installed.
Low baery, please charge.
Make sure the laser distance
sensor is not blocked before
starting the robot vacuum.
The water level of the
washboard base is too
high. Please remove the
water in time.
Couldn't return to the
station to charge.
Manually place the
robot vacuum onto the
mop-cleaning station.
The clean water tank
is empty. Please add
clean water in time.
Wipe the cliff sensor clean
and move the robot vacuum
to a new location to start.
Check and remove any
foreign objects from the
collision sensor.
Place the robot vacuum
on a horizontally flat
floor surface and start it.
Remove any obstacles
around the robot vacuum
and try again.
Dust compartment is
not installed.
The clean water tank
is not installed.
The dirty water tank
is not installed.
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