XPLORA 4 - User Manual

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01 Welcome 01 Welcome

01 Welcome

01 Welcome 05 Power Charge

02 Box contents

06 Download XPLORA app

07 Declaration of Conformity

03 SIM Card speciﬁcation

04 Watch Button

Thank you for choosing XPLORA. We hope that

you and your child enjoy this new and more

exciting way of exploring the world.

SIM CARD ACTIVATION: If your XPLORA comes

with a pre-installed or bundle SIM card, please

visit at https://activate.myxplora.com or

NO: https://xplora.no/aktiver

SE: https://xplora.se/aktivera

FI: https://xplora.ﬁ/aktivoi

for further instruction to activate your SIM card.

IMPORTANT: If you choose to use your own

SIM card, you must remove PIN code from SIM

card before use.

For further information, please visit

https://start.myxplora.com or

NO: https://xplora.no

SE: https://xplora.se

FI: https://xplora.ﬁ

(1) Use only XPLORA authorized magnetic

charging cable.

(2) Connect the magnetic charger as shown

below.

(3) Charge for the watch more than 15 minutes

from complete power oﬀ before use. Please

use an output voltage of 5V and current

above 500mA.

Check the box contents:

XPLORA 4 accepts only nano size SIM card.

(1) With your nano SIM card’s gold contacts

facing up, place card into SIM holder tray.

(2) Make sure the tray is facing up so that

your card doesn’t fall out.

(3) Steadily slide the tray all the way into

the slot.

NOTE: Please use XPLORA authorized

accessories.

CAUTION: Risk of explosion if battery is re-

placed by an incorrect type. Do not remove or

attempt to remove the non-user-replaceable

battery. If you have a problem with the battery,

please contact the customer support.

XPLORA app is available in Apple and Google

app store. Search the app by “XPLORA”.

NOTE: Please ensure that you download the

correct app for your XPLORA watch.

XPLORA Technologies AS hereby declares

that this XPLORA smartwatch phone for kids

(Model name: XPLORA 4) is in compliance with

the essential requirements and other relevant

provisions of Directive 2014/53/EU.

XPLORA 4 complies with the RF (Radio

Frequencies) standards by CE which is

measured 10mm away from the body.

A copy of the original declaration of conformity

can be found in https://start.myxplora.com.

Alternatively you may contact XPLORA

customer support via support@myxplora.com

NO:

kundeservice@xplora.no

SE:

kundservice@xplora.se

FI: asiakaspalvelu@xplora.ﬁ

Activation procedure:

(1) Ensure the SIM is active with suﬃcient

voice and data allowance.

(2) If necessary, charge the watch.

(3) Open XPLORA app and create your

guardian account if it is the ﬁrst time.

(4) From the app, scan QR code to be shown

on the watch screen.

(5) Provide your child’s proﬁle information

as well as the phone number of the watch.

(6) Once it’s successfully connected, the

watch may take a few minutes to fully

synchronize with the app.

NOTE:

The service performance may vary

by the mobile network coverage. Feel free to

NO:

kundeservice@xplora.no

SE:

kundservice@xplora.se

FI: asiakaspalvelu@xplora.ﬁ

for further assistance.

Install SIM Card:

XPLORA 4 Quick Charging

Watch User Guide Cable

Mini Micro Nano

SIM SIM SIM

SIM slot

Nano SIM

Place SIM

upward

Power / Home Button

Return / SOS Button

(1) Press and hold for 10

sec to turn it on or oﬀ.

(2) Short press to return

the home menu.

(1) Press and hold for

5 sec to initiate SOS.

(2) Short press to return

the previous menu.

Power /

Home

SOS /

Return

Charging

Port

Connect

the charger

XPLORA 4 + GO

XPLORA 4

Smartwatch Phone for Kids

– QUICK USER GUIDE –

Frequency Power

GSM 2/3/5/8 32dBm

WCDMA 1/2/4/5/8 22dBm

LTE-FDD 1/2/3/4/5/7/8/20 23dBm

LTE-TDD 38/40 22dBm

Bluetooth 4dBm

Bluetooth LE 0dBm

2.4 b/g/n 17dBm

EUT operating temperature range -10°C to 45°C

Highest SAR value 1.05W/kg ICNIRP

Need help?

Do you have a question about the XPLORA 4 and is the answer not in the manual?

Summary

Welcome and SIM Card Activation

SIM Card Activation Instructions

Instructions for activating a pre-installed or bundle SIM card for XPLORA, with country-specific links.

Using Your Own SIM Card

Important note to remove the PIN code from your own SIM card before using it with the XPLORA watch.

Box Contents and Safety

Included Items

Lists the items included in the XPLORA box: watch, quick user guide, and charging cable.

Accessory and Battery Safety

Cautionary notes regarding the use of authorized accessories and risks associated with battery replacement.

SIM Card Specification and Installation

SIM Card Type

Specifies that XPLORA 4 only accepts nano size SIM cards, showing visual examples of Mini, Micro, and Nano SIM.

Install SIM Card

Step-by-step guide on how to insert the nano SIM card into the watch's SIM slot, ensuring correct orientation.

Watch Buttons and Functions

Power;Home Button

Details on using the Power/Home button: press and hold for on/off, short press for home menu.

Return;SOS Button

Details on using the Return/SOS button: press and hold for SOS, short press for previous menu.

Power Charge

Download XPLORA App and Activation

App Download

Guidance on downloading the XPLORA app from Apple and Google app stores, emphasizing the correct app.

Activation Procedure

Steps to activate the watch via the XPLORA app, including SIM check, charging, account creation, and QR scanning.

Declaration of Conformity

XPLORA 4 Specifications

General

Network	GSM / HSPA / LTE
2G bands	GSM 850 / 900 / 1800 / 1900
Camera	2 MP
Compatibility	Android, iOS
SIM	Nano-SIM
Sensors	Accelerometer
Display	1.4 inches, 240 x 240 pixels
Battery	800 mAh
Location Tracking	GPS
Memory	4GB ROM, 512MB RAM
Bluetooth	4.0
USB	microUSB
Water Resistance	IP67 dust/water resistant