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Problem: The WiFi does not seem to be connecting / the
Dash Cam won't connect with my phone
Solution: • Ensure WiFi is switched on in your mobile settings
and select your Dash Cam from the device list.
• Make sure you have entered the correct password for the
device (12345678).
• If the device is still not connecting correctly, forget the Dash
Cam from the phone through the settings, reset the Dash
Cam, restart the mobile phone, and then try again.
• Check your phone has the latest software update and also
check the App has been updated with the latest version.
Problem: The Dash Cam feels warm when it is operating
Solution: • It is normal for the Dash Cam to feel warm to the
touch during typical use, especially when it is recording HD
video.
Problem: The Dash Cam stops automatically while recording
Solution: • Check to see whether there is enough space on
the Micro SD card.
• Ensure correct Micro SD card is being used, 8-64Gb Class
10 or above Micro SDHC is recommended. Other types of
Micro SD cards may not be suitable for use in Dash Cams.
• If the correct Micro SD Card is being used, format the Micro
SD Card in a computer.
• Micro SD cards have a limited lifespan and become corrupt
after a period of time, due to the continuous loop recording
function. If this has occurred replace you Micro SD Card.
Problem: The Micro SD card is not recognised by the Dash
Cam
Solution: • Format the Micro SD card before using. Be sure
the Micro SD card is compatible with the device, see “Stops
automatically while recording” fault.
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