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➢ Cannot download music files after connection.
➢ Causes and troubleshooting: Your motherboard may not support
the USB interface and you need to upgrade your motherboard
driver.
➢ Why is there sometimes a computer-side exception when
plugging and unplugging the player?
The cause of the fault and its troubleshooting method: mainly
due to the USB plugging and unplugging during file transfer, it is
recommended that the user do not disconnect during the
transmission process to avoid causing the computer to be
abnormal.
➢ Why is the total memory display in the player inconsistent with
the actual nominal?。
Reason: Mainly because you need some memory space to store
programs and display fonts, so the total memory you see is
smaller than the actual nominal.
➢ Why are some MP3 songs not playing properly in the player?
The cause of the fault and its elimination: In the strict sense,
MP3 refers to the music file compressed by the MPEG I Layer 3
standard. Most MP3 songs are currently in this format. When
you encounter an MP3 song format that the player cannot
match, you can choose one of the following two measures: l)
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