YOTRIO MSD128059664024

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Summary

YOTRIO Customer Care and Warranty

Warranty Coverage Requirements

Lists necessary documentation and information for warranty claims.

Product Care and Maintenance

Cleaning and Storage Instructions

Guidelines for cleaning and storing patio furniture to prevent damage and mildew.

Product Limited Warranty Details

Warranty Terms and Exclusions

Details covered items, exclusions, and warranty duration for frames, fabric, and finishes.

Product Assembly Guide

Package and Hardware Contents

Lists all parts and hardware included in the package for assembly.

This document provides assembly instructions, warranty information, and care guidelines for the Mainstays Sand Dune Outdoor Chaise Lounge, Stock# MSD128059664024, sold at Walmart.

Function Description:

The Mainstays Sand Dune Outdoor Chaise Lounge is designed for outdoor relaxation. It is a piece of patio furniture, specifically a chaise lounge, intended for individual use. The assembly instructions detail how to put together the various components to form the complete lounge.

Important Technical Specifications:

Model/Stock Number: MSD128059664024
Hardware:
- M6 x 15 Bolt & Washer (Quantity: 16 + 1 spare)
- Allen Wrench (Quantity: 1)
Components:
- Seat & Back (Quantity: 2)
- Right Arm (Quantity: 2)
- Left Arm (Quantity: 2)
Assembly Note: The unit is heavy and may require two adults for safe assembly. Bolts should not be completely tightened until all steps are completed.
Warranty:
- One-Year Frame Limited Warranty: Covers defects in materials and workmanship for one year from the original purchase date. Exclusions include damage from commercial use, improper assembly, acts of nature, fire, freezing, abusive use, rust, corrosion, rust stains, and purchased parts.
- One-Year Fabric/Wicker/Finish Limited Warranty:
  - Fabric (cushions, slings, umbrella): Warranted for one year against separation at the seams. Fading, mildew, color discoloration due to exposure to elements, chemicals, and spills are not covered.
  - Powder Coat/Paint: Warranted for one year against blistering, peeling, or crackling. Fading due to exposure to elements, chemicals, and spills, scratches, and chips due to normal wear and use are not covered.
  - Wicker Weave: Warranted for one year against breakage, separation, or tearing. Fading or discoloration due to exposure from chemicals, spills, and/or elements are not covered.
- Warranty Coverage: Covers free replacement of the item within one year of purchase. After one year, the customer is responsible for freight and packaging charges to and from the service center.
- Replacements: Any replacement of warranted items will be in the original style and color, or a similar style and color if the original is unavailable or discontinued.
- Exclusions: The warranty does not compensate for assembly or disassembly by individuals or outside parties.

Usage Features:

Assembly Process:
1. Place the Left Arm (C) on a soft surface.
2. Attach the Seat & Back (A) to the Left Arm (C) using M6x15 bolts and washers (AA). Loosely tighten with the Allen Wrench (BB).
3. Repeat step 1 to attach the Right Arm (B) to the Seat & Back (A) using M6x15 bolts and washers (AA).
4. Ensure all connections are secure by fully tightening all bolts.
5. The chaise lounge is then ready for use.

Maintenance Features:

General Cleaning:
- Before first use, wipe the product completely with a soft, dry cloth.
- Cushions and Slings: Spot-clean using a sponge, mild soap, and water. Rinse thoroughly with clean water. Allow to air dry completely before using or storing to prevent mildew.
- Wicker Patio Furniture: Rinse with a hose or pressure washer. For dirtier wicker, use mild soap with water. Allow to dry completely before using or storing.
- Patio Umbrella: Use a soft brush and mild soap and water. Allow to dry completely before storing.
- Prohibited Cleaners: Never use bleach or strong solvents as they will damage both fabric and metal finishes.
- Water Buildup: Do not allow water to build up in frames, as this can cause corrosion and damage.
Storage:
- Always store and/or cover patio furniture in a cool, dry place when not in use and away from direct sunlight.
- Cushions: When storing, never wrap cushions in plastic. Plastic prevents cushions from breathing, which can lead to mildew if moisture is present.
Protection:
- Avoid placing hot objects directly onto table surfaces without a heat protector.
- Always place patio furniture away from fire, extreme heat, freezing conditions, and inclement weather (rain, hail, sleet, snow, wind).
Warranty Service Requirements:
- Retain the original store receipt.
- Provide pictures of damaged parts.
- Know the product name, corresponding item numbers, and the store where the item was purchased.
- Gather all required information before contacting customer service.

Customer Service Information:

Website: www.yotrioint.com
Toll-Free Number: 1-866-905-4107
Hours of Operation:
- Monday-Friday: 8:30 AM to 5:00 PM Pacific Standard Time
- Monday-Friday: 11:30 AM to 8:00 PM Eastern Standard Time