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ZeeVee ZvPro 800 - User Manual

ZeeVee ZvPro 800
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ZvPro 800
CONFIGURATION GUIDE
NA
ZvPro810 ZvPro820
SERIES
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Overview

The ZeeVee ZvPro 800 series modulators are designed to convert video and audio sources into digital cable channels, broadcasting them over coaxial cable to HDTVs. This configuration guide provides a comprehensive overview of the device's setup, operation, and maintenance, catering to both basic and advanced users.

Function Description

At its core, the ZvPro 800 acts as an encoder and modulator, taking up to two unencrypted HDMI video sources and converting them into frequency-agile QAM RF CATV output channels. This allows for the distribution of high-definition content across an existing coaxial network, making it accessible on multiple HDTVs without the need for additional set-top boxes at each display. The device supports various input types, including unencrypted HDMI for digital audio/video, composite video for closed captioning, and 3.5mm analog audio. The output power of the RF signal can be adjusted, offering flexibility for different network requirements and ensuring optimal signal strength to prevent video breakup.

The ZvPro 800's primary function is to create a private cable TV network, ideal for commercial installations, educational institutions, or any environment requiring the distribution of multiple video sources to numerous displays. By converting HDMI inputs into standard cable channels, it integrates seamlessly with existing coaxial infrastructure, simplifying installation and reducing cabling complexity.

Usage Features

The ZvPro 800 offers multiple avenues for configuration and control, including a front panel display and a web-based interface called Maestro.

Front Panel Configuration:

The front panel features a color display and a 5-way control button, allowing users to navigate options and view system status. Key configurations accessible from the front panel include:

  • Setting RF Broadcast Channels: Users can assign RF numbers to the input sources. The device automatically pairs RF numbers based on a frequency map, ensuring compatibility and preventing interference.
  • Adjusting RF Power: The output power of the RF signal can be set directly from the front panel, which is crucial for optimizing signal strength and avoiding issues like video breakup if the power is too high.
  • Implementing Audio Delay: For situations where audio and video might be out of sync, an audio delay can be configured to match the audio to an external audio system, particularly when using analog audio as input for the first port.
  • Firmware Updates: If the unit is connected to the internet and can communicate with ZeeVee servers, firmware updates can be initiated directly from the setup screen.
  • Resetting IP Address: For DHCP environments, the IP address can be reset to force a release/renew, which can be useful for network troubleshooting.
  • Restoring Factory Defaults/Reverting Firmware: A physical button combination (holding left and right arrows during power-up) allows users to restore the unit to factory defaults or revert to a previous firmware version, providing a recovery option in case of configuration issues.

The front panel automatically locks after a few seconds of inactivity, requiring users to press and hold the left and right arrow buttons to re-enter the setup screen for further adjustments.

Maestro Web Interface Configuration:

For more advanced and comprehensive configuration, the Maestro web interface provides a graphical user interface accessible via a web browser (Chrome or Firefox recommended). After connecting the ZvPro 800 to a network or directly to a computer and logging in, users can access various tabs:

  • Channel Plan Tab: This is where users can assign virtual channel numbers independent of the RF number, allowing for custom channel lineups that are more intuitive for viewers. Channels can be labeled with short names (up to 7 characters) and long, descriptive names (up to 63 characters), which will be displayed on HDTVs when changing channels or requesting info guide information. The "Delayed Audio Out" feature, which matches audio to an external audio system for the first port, is also configured here.
  • RF Tab: This tab allows for detailed control over the RF power output. The "Manage All" feature enables viewing and configuring all ZvPro units on the network, and a "Group Action" bar facilitates setting configurations for multiple selected units simultaneously.
  • Device Tab: Here, users can change the device password, update firmware, and configure Emergency Alerts System (EAS) settings. Detailed information on EAS is available in the Support section of the ZeeVee website.
  • Network Tab: This tab is used to assign a static IP address to the ZvPro 800, providing more stable network integration compared to DHCP.
  • Support Tab: This tab offers technical support contact information and allows users to send logs for troubleshooting, facilitating remote assistance from ZeeVee.

HDTV Tuning (Auto Scan):

After configuring the ZvPro 800, HDTVs connected to the coaxial network need to be tuned to receive the new channels. This involves:

  • Connecting the ZvPro's coaxial output to the RF network.
  • Setting the TV's input to "Cable" (not "Air" or "Antenna").
  • Running a full "Auto Scan" through the HDTV's menu system to discover the broadcast channels. Users can also attempt to tune directly to the default RF numbers if the TV supports it.

Maintenance Features

The ZvPro 800 is designed with ease of maintenance in mind, focusing on ensuring continuous operation and providing tools for troubleshooting.

Firmware Updates:

Regular firmware updates are crucial for maintaining optimal performance, introducing new features, and addressing potential bugs. The ZvPro 800 supports firmware updates through both the front panel and the Maestro web interface. This allows users to keep their device up-to-date with the latest software enhancements, ensuring compatibility and stability.

Troubleshooting Tools:

The device includes several features to aid in troubleshooting common issues:

  • Front Panel Status Indicators: The color display on the front panel provides immediate visual feedback on the audio/video encoding status (green for both, yellow for video only, red for no video), allowing for quick diagnosis of input source problems.
  • Maestro Support Tab: This tab in the web interface is a dedicated resource for troubleshooting. It provides contact information for ZeeVee technical support and, importantly, allows users to send helpful data and troubleshooting reports directly to ZeeVee. This streamlines the support process by providing technicians with relevant diagnostic information.
  • IP Address Reset: The ability to reset the IP address from the front panel helps resolve network connectivity issues, especially in DHCP environments where an IP address might not be assigned correctly.
  • Factory Defaults/Firmware Revert: As mentioned, the option to restore factory defaults or revert firmware provides a critical recovery mechanism if a configuration change or update leads to unexpected behavior.
  • Ventilation: The device explicitly states "Keep Vents Clear" on its chassis, highlighting the importance of proper ventilation for preventing overheating and ensuring long-term reliability. This simple but vital maintenance instruction helps users avoid performance degradation due to thermal issues.

Self-Diagnosis and Error Messages:

The ZvPro 800 can display error messages, such as "Encrypted video detected – unsupported," on the idle screen if it encounters issues like encrypted HDMI input (HDCP), which it does not support. This immediate feedback helps users identify the root cause of problems without extensive investigation.

RF Power Adjustment:

The ability to adjust RF power from both the front panel and Maestro is a key maintenance feature. If video breakup is observed, it could be due to an RF power balance issue or the signal strength being too high for the HDTV tuner. Users can lower the RF power to ensure the unit is not overdriving the tuner, thus improving video quality.

Audio/Video Synchronization:

For audio/video synchronization issues, the guide suggests solutions like using an audio delay device or routing audio through the ZeeVee unit and then out from the HDTV, ensuring that both audio and video undergo similar processing delays. This proactive guidance helps users maintain a high-quality viewing experience.

In summary, the ZvPro 800 is a robust and versatile modulator designed for efficient content distribution over coaxial networks. Its intuitive configuration options, both on the device and through the Maestro interface, coupled with comprehensive troubleshooting and maintenance features, make it a reliable solution for various professional and commercial applications.

ZeeVee ZvPro 800 Specifications

General IconGeneral
ModelZvPro 800
CategoryMedia Converter
Video Inputs1 x HDMI
Audio Inputs1 x HDMI
Video Outputs1x RF (coaxial)
Output Frequency Range54-864 MHz
MER38 dB
Network InterfaceEthernet
Resolution SupportUp to 1080p
Power Supply100-240V AC

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