Ziosk Aurizon Z500 User Manual

Ziosk Aurizon Z500

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Ziosk

®

Aurizon

TM

(Z500) Product Manual

TTM-01100

Table of Contents

Questions and Answers:

R
reyesallenAug 19, 2025
What to do if Ziosk Touch terminals screen is dark?
- K
  Kevin HernandezAug 19, 2025
  If the Ziosk Touch terminal screen is dark and the device appears dead, try the following: * Insert a different, sufficiently charged battery. Press the battery test button; at least two solid green LEDs should light up. * Ensure the battery is fully inserted and latched, checking for obstructions in the battery compartment. * Remove the battery and inspect the spring connectors in the battery cavity. If damaged, contact technical support. * If the issue continues, reach out to Ziosk technical support.

Ziosk Aurizon Z500 Specifications

General

Touch Technology	Projected Capacitive
Memory	2GB RAM
Connectivity	Wi-Fi
Ports	USB
Card Reader	Magnetic Stripe

Summary

Warnings and Safety

Shock Hazards

Precautions to prevent fire or shock hazard, including avoiding water and disassembly.

Health and Product Safety

General safety advice for proper usage and operation of the Ziosk device.

Specific Safety Concerns

Seizures

Warning about devices with flashing lights triggering seizures; advises stopping use if symptoms occur.

Ziosk Features Overview

Payment On-Demand

Payment Methods

Device Maintenance

Daily Maintenance Procedures

Recommended daily procedures for maintaining Ziosk devices at startup and shutdown.

Cleaning the Touch Panel

Instructions for cleaning the touch panel using a soft, lint-free cloth and mild cleaner.

Cleaning Guidelines

Important restrictions on cleaning agents to prevent damage to the touch panel and plastic shell.

Battery Management

Battery Insertion and Removal

Battery Charging

Information on battery charging time, status LEDs, and potential faults indicated by flashing red lights.

Troubleshooting Common Issues

Initial Checks

Basic checks before troubleshooting: battery charge, external damage, and device power status.

Device Power Issues

Steps to resolve a dark screen or seemingly dead device, including battery and connector checks.

Network Connection Problems

Solutions for slow content downloads or wireless connection issues, including relocating the device.

Device Unresponsiveness

Battery Charger Troubleshooting

Charging Issues