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Zwana ZS2 - User Manual

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Zwana ZS2 Ultimate User Guide
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User Guide
Version 4.0.0

Questions and Answers

Summary

About This Manual

How to Use This Manual

Information About Caution

If You Need Assistance

Trademarks

Introduction

Requirements

Minimum Client PC Requirements

Specifies the software and hardware needed for client PCs to access Zwana.

Installation

Connecting the Hardware

Guides on physically connecting the Zwana unit to satellite terminals and the local network.

Configuring Software on Zwana

Synchronizing Email Database with Zwana

Details the process of migrating email data from AmosConnect 7 to Zwana Mail.

Zwana Configuration (Administrator)

Providers

Configuration for network providers, enabling multi-WAN failover and link aggregation.

Email Addresses

Setting up email addresses for receiving chat card orders and remote support.

Vessel Details

Inputting vessel name, serial number, and captain's email for system identification.

Price List

Defining pricing per megabyte or minute for internet voucher calculations.

Change Password

Steps to securely change the administrator account password.

Show;Hide Applications

Customizing the user interface by selecting visible applications for different user roles.

Login Time Limit

Setting a time limit for user sessions, particularly for shared crew PCs.

Restricted Ports

Implementing a mini-firewall to block specific network ports for users or roles.

Firewall

Accessing and managing the firewall for statistics and configuration changes.

Network Settings

Configuring local ports, non-tracking IPs, and IP/MAC white listing.

ZAC

Referring to Zwana Access Control for user management and voucher features.

Configuring Client Machines

Network Configuration

Setting static IP addresses or configuring client machines for Zwana's DHCP server.

Internet Explorer Configuration

Adding Zwana's address to trusted sites in Internet Explorer for proper access.

First Use

Initial steps for logging into Zwana and accessing applications.

Zwana User Features

Applications

Overview of applications accessible via the Zwana user interface.

Zwana Mail

Using the pre-installed Zwana Mail client for sending and receiving emails.

Internet

Accessing the internet through a compressed browser client for data savings.

Zwana Crew Apps

Using the Zwana Crew Apps for email, messaging, and browsing services.

Custom Applications

Installing and linking custom user applications to the Zwana interface.

FileDrop

Dropping files into a secure folder for backup or sharing purposes.

White Board

Viewing notifications and instructions displayed on the white space.

Ordering

Provides a consistent method for users to order services and products.

Chat Card Order Form

Standard form for ordering Inmarsat or Iridium pre-pay chat cards via email.

Admiralty Digital Radio Signals Volume 6

Maritime radio communications information for pilot and vessel traffic services.

Admiralty Digital List of Lights

Information on light and fog signals worldwide, with weekly updates.

Admiralty TotalTide

Comprehensive tidal prediction program for tidal height and stream predictions.

Planning Station

Accessing Electronic Navigational Charts (ENCs) for worldwide coverage.

Voucher Form

Allows crew to order vouchers or top-up accounts, pending captain's approval.

Tools

Remote Support

Provides remote connection support to any computer on the local network.

Satcom Web Interfaces

Accessing satcom terminal web interfaces to manage data sessions and settings.

Start;Stop All

Captain's option to logout and block users, freeing up bandwidth.

Zwana Access Control (ZAC)

Creating, editing, and deleting users, and setting usage controls for internet vouchers.

Reboot

Quick reboot button for the Zwana unit in case of inaccessibility.

Pending Vouchers

User Interface

Group Access Levels

Administrator

Office administrator with full access for settings and system management.

Captain

Access to applications, orders, tools, and user control features.

Operator

Access for email via AmosConnect and Crew Centre.

Crew

Access to Crew Centre and controlled browsing.

Troubleshooting

Zwana Login Page Not Appearing

Solutions for when the Zwana login page does not appear in Internet Explorer.

IP Address Not Assigned to Client PC

Steps to resolve issues where a client PC is not assigned an IP address by Zwana DHCP.

Software

Hardware

Contact Information

Zwana ZS2 Specifications

General IconGeneral
BrandZwana
ModelZS2
CategoryNetwork Hardware
LanguageEnglish