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ZyXEL Communications NXC5500 - Page 38

ZyXEL Communications NXC5500
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There is no wlan-2-1 info.
Figure 105 Tera Term > AP > Router> _debug wireless_dbg iwconfig
Let the managed AP implement cold start (unplug/plug in the power of
managed AP). If wireless card status still in abnormal, please RMA the AP.
3 Information collection and report the issue to the HQ
Capture the related logs file from controller and managed AP.
Collect log files of controller by GUI
Capture the entire category to provide RD completed information.
Figure 106 MAINTENANCE > Diagnostics > Diagnostics > Collect on Controller
> Collect Now.
Note: Capture the logs need to spend some time, please kindly wait.
Collect log files of managed AP by controller GUI
Select the managed AP to the Collected APs.
Figure 107 MAINTENANCE > Diagnostics > Diagnostics > Collect on AP >
Collect Now.

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