4 Information collection and report the issue to the HQ.
After check the configuration and network verification and the
authentication are still failed, please collect the information for us to
analyze the symptom.
Check all the options and press the bottom ”Collect Now”. It is necessary
wait for some minutes.
Figure 192 MAINTENANCE > Diagnostics > Diagnostics > collect on
controller > Collect Now
Finish collecting the logs, download the file and send to us.
Figure 193 MAINTENANCE > Diagnostics > Diagnostics > Files.
Capture packets
To Next Page
Loading...
