What to do if my ZyXEL Communications Prestige 630 won't connect to the Internet?
First, ensure the ADSL port is correctly connected to the wall jack. Then, restart the ZyXEL Communications Modem using the Connect/Disconnect button located in the ADSL Control and Status window. Finally, restart your computer.
How to properly uninstall and reinstall the software driver for ZyXEL Communications Modem?
Ensure you're using the ZyXEL installation program, not the Windows installation wizard. Close all Windows applications. Open Windows Explorer and navigate to the folder containing the software driver and setup command. Double-click RunSetup.exe. Wait for the hourglass icon to disappear, indicating processing has stopped, then double-click Cleanup.exe. Restart your computer when prompted to complete the process.
What to do if my ZyXEL Communications Modem cannot connect to the Internet?
First, ensure the ADSL port is correctly connected to the telephone wall jack. Then, use the Connect/Disconnect button in the ADSL Control and Status screen to reinitiate the ADSL connection. If you're using PPPoE or PPPoA, double-check that you've configured the correct username and password as described in sections 2.2 and 2.3. Finally, restart your computer.
General| Modem Type | ADSL |
|---|---|
| Device Type | Modem |
| Interface | Ethernet |
| Max Download Speed | 8 Mbps |
| Max Upload Speed | 1 Mbps |
| Data Rate | Up to 8 Mbps downstream, Up to 1 Mbps upstream |
| ATM Support | Yes |
| Protocols | PPPoA, PPPoE |
| ADSL Standards | G.992.1 (G.dmt), G.992.2 (G.lite) |
| Encapsulation | RFC 1483, RFC 2364 |
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