ZyXEL Communications VWG1312-B10A

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Chapter 36 Troubleshooting

VMG1312-B10A User’s Guide

297

I cannot open special applications such as white board, file transfer and video when I use the

MSN messenger.

1 Wait more than three minutes.

2 Restart the applications.

Main Page

About this User's Guide3
Document Conventions4
Safety Warnings6
- Table of Contents7
Contents Overview7
Table of Contents9
User's Guide19
PART I User's Guide19
Chapter 1 Introducing the Device21
- Overview21
- Ways to Manage the Device21
- Good Habits for Managing the Device21
- Applications for the Device22
- Internet Access22
- Device's USB Support23
- Leds (Lights)24
- The RESET Button25
- Wireless Access25
- Using the WLAN/WPS Button26
Chapter 2 The Web Configurator27
- Accessing the Web Configurator27
Chapter 3 Quick Start35
- Overview35
- Quick Start35
- Quick Start Setup35
Chapter 4 Tutorials37
- Overview37
- Setting up an ADSL Pppoe Connection37
- Tutorials37
- Configuring the Wireless Network Settings40
- Setting up a Secure Wireless Network40
- Using WPS42
- Without WPS45
- Setting up Multiple Wireless Groups46
- Configuring Static Route for Routing to Another Network49
- Configuring Qos Queue and Class Setup52
- Access the Device Using DDNS55
- Registering a DDNS Account on Www.dyndns.org55
- Configuring DDNS on Your Device56
- Testing the DDNS Setting56
- Configuring the MAC Address Filter57
- Access Your Shared Files from a Computer58
- Configuring the Device59
- Using the Media Server Feature59
- Using Windows Media Player59
- Using a Digital Media Adapter62
- Using the Print Server Feature64
Technical Reference79
Part II: Technical Reference79
Chapter 5 Network Map and Status Screens81
- Overview81
- The Network Map Screen81
- The Status Screen82
- Broadband85
Chapter 6 Broadband85
- Overview85
- What You Can Do in this Chapter85
- What You Need to Know86
Chapter 7 Wireless109
Chapter 8 Home Networking141
Chapter 9 Routing163
Chapter 10 Quality of Service (Qos)169
- Overview169
- What You Can Do in this Chapter169
- What You Need to Know170
- The Quality of Service General Screen171
- The Queue Setup Screen172
- Adding a Qos Queue174
- The Class Setup Screen174
- Add/Edit Qos Class176
- The Qos Policer Setup Screen179
- Add/Edit a Qos Policer180
- The Qos Monitor Screen181
- Technical Reference182
Chapter 11 Network Address Translation (NAT)187
- Overview187
Chapter 12 Dynamic DNS Setup203
- Dynamic DNS Setup203
- Overview203
- What You Can Do in this Chapter203
- The DNS Entry Screen204
- What You Need to Know204
- Add/Edit DNS Entry205
- The Dynamic DNS Screen205
Chapter 13 Interface Group207
- Interface Group207
Chapter 14 USB Service213
Chapter 15 Firewall219
Chapter 16 MAC Filter229
Chapter 17 Parental Control231
Chapter 18 Scheduler Rules235
Chapter 19 Certificates237
Chapter 20 Log245
Chapter 21 Traffic Status249
- ARP Table Screen253
Chapter 22 ARP Table253
Chapter 23 Routing Table255
Chapter 24 IGMP Status257
Chapter 25 Xdsl Statistics259
Chapter 26 User Account263
Chapter 27 Remote Management265
- Overview265
- The Remote MGMT Screen265
Chapter 28267
- Client267
Chapter 29 TR-064269
- Overview269
- The TR-064 Screen269
Chapter 30 Time Settings271
Chapter 31 E-Mail Notification275
Chapter 32 Logs Setting277
Chapter 33 Firmware Upgrade281
Chapter 34 Configuration283
Chapter 35 Diagnostic286
Chapter 36 Troubleshooting291
- Power, Hardware Connections, and Leds291
- Device Access and Login292
- Internet Access294
- Wireless Internet Access295
- Upnp296
- USB Device Connection296
Appendix A Setting up Your Computer's IP Address299
- Overview286
- What You Can Do in this Chapter286
- What You Need to Know286
- Ping & Traceroute & Nslookup287
- OAM Ping Test289
- Overview283
- The Configuration Screen283
- The Reboot Screen285
- Diagnostic286
- Time Settings271
- Overview277
- The Log Settings Screen277
- Example E-Mail Log278
- Firmware Upgrade281
- Overview281
- The Firmware Screen281
- Configuration283
  - Using Configuration Files319
  - Verifying Settings320
Appendix B IP Addresses and Subnetting321
Appendix C Pop-Up Windows, Javascripts and Java Permissions329
Appendix D Wireless Lans339
Appendix E Ipv6353
Appendix F Services361
Appendix G Legal Information365
Index369

ZyXEL Communications VWG1312-B10A - Page 297

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