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8x8 Inc Virtual Office User Manual

8x8 Inc Virtual Office
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8x8 Inc Virtual Office Specifications

General IconGeneral
Brand8x8 Inc
ModelVirtual Office
CategoryIP Phone
LanguageEnglish

Summary

System Access Numbers

Accessing Phone Features

Key system numbers to access features like Auto-Attendant, Voicemail, and Conference Bridge.

Phone Setup and Configuration

Introduction and Package Contents

Overview of the Virtual Office phone and a checklist of included package components.

Installation and Mounting Procedures

Steps for connecting the phone adapter, assembling the device, and wall mounting.

Telephone Configuration Settings

Setting extension numbers, names, ring tones, and adjusting display parameters.

Directory and Caller ID Management

Storing, dialing, copying numbers, and managing caller ID records for efficient use.

Voicemail System

Accessing and Logging into Voicemail

Procedures for logging into the voicemail system from internal or external locations.

Managing Greetings and Messages

Recording personal greetings and managing voicemail messages, including listening and deleting.

Voicemail Preferences and Forwarding

Configuring user preferences, message notifications, and setting up call forwarding rules.

Calling Features and Management

Basic Call Features

Using call return, understanding distinctive ringing, and managing caller ID information.

Call Waiting and Multiple Call Handling

Managing incoming calls while on an active call and handling multiple conversations efficiently.

Call Transfer and Conference Calls

Procedures for transferring calls, setting up three-party conferences, and utilizing DND.

Call Forwarding and Quick Dialing

Configuring various call forwarding rules and using quick dial sequences for convenience.

Caller ID Blocking and Privacy

Blocking outbound caller ID on a per-call basis and managing privacy settings.

Telephone Operations

Making and Receiving Calls

Step-by-step guide for initiating, answering, and ending calls on the phone.

Call Management and Features

Handling multiple calls, editing numbers, using speakerphone/headset, and timers.

Redialing, Muting, and Audio Switching

Using redial, mute functions, and switching between audio devices during active calls.

Extension Manager Portal

Warranty and Support

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