A.O. Smith AO-WH-SOFT-PRO-500 User Manual

OWNER'S MANUAL
Use this owner’s manual to reference
installation, troubleshooting and
lter replacement information.
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A.O. Smith AO-WH-SOFT-PRO-500 Specifications

General

Brand	A.O. Smith
Model	AO-WH-SOFT-PRO-500
Category	Water Dispenser
Language	English

Summary

Owner's Manual

How It Works

Box Contents and Tools

Warning: Potentially Hazardous Situation

Alerts to hazardous situations that could result in death or injury.

System Configuration Diagram

Electrical Shock Hazard Warning

Warns about electrical shock hazard during installation on metallic plumbing.

Before You Begin: Water Testing and Checklist

Test Your Water

Explains methods to determine water hardness and pH for optimal settings.

Checklist Before Installation

Covers essential checks for water pressure, temperature, flow rate, drain, and power.

Ferrous Iron and Compensated Hardness

Determine Your Compensated Hardness

Guide to calculating compensated hardness based on water test results.

Maximizing Appliance Efficiency

Toxic Chemical Reaction Warning

Warns against mixing bleach with resin cleaners or iron-reducing salts.

Precautions for Installation and Use

Softener Do's

Softener Don'ts

Bypass Valve Overview

Bypass Valve Operation

Installation Steps: Preparation and Water Lines

Prepare the Appliance and Placement Area

Turn Off Water Supply and Connect Lines

Installation Steps: Drain and Overflow Connections

Connect Gravity Overflow Connection

Connect Drain Line

Installation Steps: Flushing, Leak Check, and Power

Flush Lines and Check for Leaks

Plug in the Transformer

Setting the Controller

Regeneration Settings

Controller Settings and Operations

Manual Regeneration and Reset

Installation Steps: Finalizing Setup

Add Water and Salt to Brine Cabinet

Complete the Installation

Troubleshooting Common Issues

No Soft Water or No Flow Issues

Addresses common causes and solutions for lack of soft water or flow.

No Read-Out in Display or Water Flow Issues

Solutions for display errors, leaks, and turbine issues.

Troubleshooting Advanced Issues

Regeneration and Brine Tank Issues

Solutions for appliance staying in regeneration or excess water in brine tank.

Salty Water and Controller Errors

Addresses issues with salty water output and controller error messages.

Limited Warranty Information

What is Covered and Not Covered

How to Get Service and State Law