Features
510
System functions and features as of R3.0
syd-0367/1.3 – R3.0 – 03.2013
Description of the configuration parameters
Tab. 318 Queue (CM_3.1.12): System configuration
Tab. 319 Auto attendant announcement sequence (CM_5.1.4): System configuration
Parameter Parameter value Remarks
Max. number of entries <1...200> Size of the queue
Destination <Destination or combination
of destinations>
Auto attendant
announcement during
ringing
<Yes) / No> If the caller is in position 0 in the queue, the
selected destination will ring. The parameter deter-
mines what the caller obtains during that time.
Yes : The caller obtains the announcement made by
the auto attendant.
No: The caller obtains the ring back tone.
Profile ID auto attendant <Yes ) / No> Assign the queue the mailbox profile of an existing
user or create a new profile.
Note:
For a new profile to be automatically assigned to
the queue, a user with mailbox has to be created in
the Wizard window that follows.
Parameter Parameter value Remarks
Action (Group 1) <None / External audio source / Inter-
nal audio source / Ringback tone /
Silence / Hold tone>
For a detailed description of the actions see
Chapter "Music on hold", page 395.
Action (Group 2) <Information on the position within
the queue>
Action (Group 3) <Deflect to mailbox (with greeting) /
Deflect to mailbox (without greeting)
/ Deflect to call number / Leave a
voice message>
In each case these actions can only be selected at
the last sequence of any announcement. For a
detailed description of the actions see Chapter
"Auto-Attendant", page 422.
Mailbox <Mailbox user number> This parameter is active only with the action
Deflect to mailbox.
Call number <Call number This parameter is active only with the action
Deflect to call number.
Duration [s] <0...30> seconds The default value is 15 seconds. If the duration is
0, the sequence skips directly to the next.
Next sequence <1...20 or blank> The parameter is filled out automatically and
cannot be modified. With group 1 and 2 actions
the next highest sequence is always entered.
With group 3 actions the parameter remains
blank.
To Next Page
Loading...
Need help?
General
