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Acer Aspire 4738 User Manual

Acer Aspire 4738
220 pages
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Aspire 4738/4738G/4738Z/4738ZG
Service Guide
PRINTED IN TAIWAN
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw

Table of Contents

Questions and Answers:

Acer Aspire 4738 Specifications

General IconGeneral
ProcessorIntel Core i3 / i5
RAMUp to 8GB DDR3
GraphicsIntel HD Graphics
Operating SystemWindows 7 Home Premium
Battery6-cell Li-ion
Weight2.2 kg (4.85 lbs)
Optical DriveDVD-Super Multi DL drive
LANGigabit Ethernet
Display14-inch HD (1366 x 768) LED-backlit
ChipsetIntel HM55 Express
Wireless802.11b/g/n
WebcamAcer Crystal Eye
Card Reader5-in-1
Ports3 x USB 2.0, 1 x HDMI, 1 x VGA
Dimensions342 x 245 x 34.2 mm

Summary

Chapter 1 System Specifications

Chapter 2 System Utilities

BIOS Setup Utility

Information on accessing and using the BIOS Setup Utility.

Remove HDD/BIOS Password Utilities

Procedures for removing HDD and BIOS passwords.

Chapter 3 Machine Disassembly and Replacement

Disassembly Requirements

Lists the necessary tools for disassembling the computer.

Removing the Battery Pack

Detailed steps to remove the battery pack.

Removing the Keyboard

Detailed steps to remove the keyboard.

Removing the ODD Module

Detailed steps to remove the optical drive module.

Main Unit Assembly Process

Steps for assembling main unit components like Bluetooth, Mainboard, CPU, HDD.

External Module Assembly Process

Steps for assembling external modules like ODD, Keyboard, Battery.

Chapter 4 Troubleshooting

Common Problems

General troubleshooting guide for common computer issues.

Power On Issue

Troubleshooting steps for systems that do not power on.

No Display Issue

Troubleshooting steps for display problems.

LCD Failure

Troubleshooting steps for LCD panel failures.

Built-In Keyboard Failure

Troubleshooting steps for built-in keyboard issues.

Touch Pad Failure

Troubleshooting steps for touchpad failures.

Internal Speaker Failure

Troubleshooting steps for internal speaker issues.

Internal Microphone Failure

Troubleshooting steps for internal microphone issues.

USB Failure

Troubleshooting steps for USB port or module failures.

HDD Not Operating Correctly

Troubleshooting steps for HDD operational problems.

ODD Failure

Troubleshooting steps for optical drive failures.

Wireless Function Failure

Troubleshooting steps for wireless function issues.

Thermal Unit Failure

Troubleshooting steps for thermal unit failures.

Intermittent Problems

Troubleshooting steps for intermittent system issues.

Undetermined Problems

Troubleshooting steps for problems that cannot be identified.

Chapter 5 Jumper and Connector Locations

Clearing Password Check and BIOS Recovery

Procedures for clearing passwords and recovering BIOS.

BIOS Recovery by Crisis Disk

Steps for recovering BIOS using a crisis disk or USB storage.

Chapter 6 FRU (Field Replaceable Unit) List

FRU List

A comprehensive list of Field Replaceable Units with part numbers.

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